I bought my iPod around a month ago and at first it was a great little machine. I was blown away by how much it replaced my need for a laptop to compliment my iMac. But 3 main things are bugging the hell out of me 1) iTunes capacity. I wish it would decide how much space my music is taking up. Some days its 22gb, others its 28gb and rarely its 31gb. The amount depends on whether I select the option to prefer SD videos (I have no HD videos), or after I've performed a sync. It's very annoying too because I literally have no idea how much free space is on my iPod. Sometimes when there is 8gb free it'll tell me that I'm out of space and asks if it can delete photos! 2) Video listings. Another feature-ruining problem. I sync various series from 5 TV shows, I load up the video app and it's lumbered them all under one show and somehow breaks the artwork/episode numbers. It also takes a while to even load up the video app and navigating is broke too (takes ages to scroll through and select anything. Takes up to a minute to even load a video!). I never had this problem on my 3 year old iPod 5G. So something is up with this iPod. 3)Crashing! All the time. Most recent ones include accepting the new terms on the Gamecenter app, sending an email and trying to use Genius on a song. Of course I've contacted Apple with these issues. I did mention the capacity one a month ago when I bought the iPod but they didn't fix it in the iTunes update (apparently it has affected others too). It's making me dislike my little toy. PS. I'm tempted to reset to factory settings. If I do this will I lose my save data in games, emails, documents etc? Or will it ask if I can restore my settings from one of those backups iTunes is keen on making?