Just wondering if anyone else has bought a Fuze case for the 7 that has the 3.5mm jack built into it and their experiences with it?
Just wondering if anyone else has bought a Fuze case for the 7 that has the 3.5mm jack built into it and their experiences with it?
Wow! Wish I had read those posts before I bought it. The company supposedly will send out another batch in March so we shall see. I find their lack of a response though to be disturbing. Yeah I would not recommend buying this case right now.
If you really want to press for a refund, the principals' contact info beyond the Fuze website is pretty easily found. Judging from the comments via that link, I'm not expecting the replacement, and even if it arrives, I'll be shocked (maybe literally) if it solves all of the issues I didn't know about since I didn't even keep the case on for longer than it took to see that it was far from being as advertised/expected. If they don't make it right, that venture may not survive. The FTC is taking great interest in crowd funding and already tagged one Kickstarter project for over 100 grand under the Unfair and Deceptive Trade Practices Act. Practically speaking, it isn't worth my time to do what it takes to get a refund from a non-responsive seller, but those who think there's no legal recourse solely because it was a crowd funding project are wrong.
Sadly, the company answered back with one line: We do not sell the pieces separately. This is not a good customer service, they want me to spend to buy a brand new kit. they lost a client.