I ordered from ATT as well. I called ATT to cancel the order so I could pick mine up at the Fashion Island store. ATT will give you tons of crap to keep you from canceling. I had to call back three times; the 3rd person I spoke to was able to cancel my order without hassles. Apparently, they put a note on your account each time you call to try to cancel your order. I guess after the 3rd call, they realize you'll keep calling until your order gets cancelled so they make it happen. Try it. Good luck, I was able to cancel two of my orders that way.