G-Raid2 not mounting

[Mr B]

Hello,
I have had my G-Raid2 for about a month, and it is suddenly not mounting. I have tried different firewire cords, different firewire ports...nothing. Interestingly, if I plug my ipod into the back of it, the ipod does mount, so it appears the connection isn't the problem. I sent an e-mail to G-Tech, but in the meantime, anyone else had any problems?

 

[CanadaRAM]

Hello,
I have had my G-Raid2 for about a month, and it is suddenly not mounting. I have tried different firewire cords, different firewire ports...nothing. Interestingly, if I plug my ipod into the back of it, the ipod does mount, so it appears the connection isn't the problem. I sent an e-mail to G-Tech, but in the meantime, anyone else had any problems?

When you say its not mounting -- do you also mean that if you open Disk Utility, it does not list the drive as a volume? If Disk utility can see the mechanism, but your volume(s) are not mounting, then it may be a corrupted volume. A drive repair utility like DiskWarrior may wor, failing that, Re-formatting may work

If Disk Utillity can't see it at all, I would add to the suspect list a powersupply failure in the case.

Its unlikely that this is a systemic problem with G-RAID units, more likely an individual problem of yours -- there isnt enough detail to draw many conclusions.

 

[Mr B]

Yes, Disk Utility does not see the drive. Yeah, I'm not sure what the problem is.