I had a problem with the display of a crt imac. Got it repaired after the warranty was over!
Always write to Apple, calling by phone will leave you without any evidence and names of the answering persons. Just write - it pays of later in the process. Maybe you can call to get a job number, but afterwards write all info down (email/fax) also if they already promised good things.
Always write to Apple, calling by phone will leave you without any evidence and names of the answering persons. Just write - it pays of later in the process. Maybe you can call to get a job number, but afterwards write all info down (email/fax) also if they already promised good things.