Galaxy Note 3 Restarts after Pressure

Discussion in 'Alternatives to iOS and iOS Devices' started by MBX, Jan 10, 2014.

  1. MBX macrumors 65816

    Joined:
    Sep 14, 2006
    #1
    Hi there

    My Galaxy Note 3 is restarting every time I put a little pressure on it. For example when I try to wipe/ clean the screen with a cloth. Sometimes even gentle pressure causes it to restart.

    Or sometimes if I just put it on a hard surface (I have to be super super careful to put it gently on the surface for it to not restart, really annoying).

    What is the issue? This is really annoying me. Never had this happen with a phone.
     
  2. matttye macrumors 601

    Joined:
    Mar 25, 2009
    Location:
    Lincoln, England
    #2
    Sounds like a loose battery.

    Try folding up a bit of paper and wedging it in the back of the phone with the battery, so that the battery is more firmly pressed up against the contacts.
     
  3. appledes7 macrumors 6502a

    Joined:
    Jul 12, 2011
    #3
    Ya a loose battery might be the cause. Try wedging a piece of paper in there to see if that provides a temporary fix. But you shouldn't have to do that. If you pinpoint the problem to a loose battery, get a replacement. Heck, even if you can't pinpoint the problem to the battery, get a replacement.
     
  4. MBX thread starter macrumors 65816

    Joined:
    Sep 14, 2006
    #4

    Awesome tip, seems to be working (for now). Thanks :)
     
  5. nickchallis92 macrumors 6502a

    nickchallis92

    Joined:
    Mar 4, 2012
    Location:
    London
    #5
    Not sure you should be having to do that with a £600 phone! I'd get a replacement! Certainly not an issue with mine and I hardly treat mine well!
     
  6. viskon macrumors 6502

    Joined:
    Oct 20, 2012
  7. matttye macrumors 601

    Joined:
    Mar 25, 2009
    Location:
    Lincoln, England
    #7
    No probs :)

    Whilst I agree with the other guys that you would be well within your rights to ask for a replacement, I didn't bother. It happened with my Nokia 5800xm a few years ago and I found the paper to be a permanent fix.
     
  8. ab2c4 macrumors member

    Joined:
    Sep 21, 2013
    #8
    My Note 2 does the same thing if I don't have a case on it. Putting a case on it and it no longer reboots.
     

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