Garage Band Doesn't Work. Apple Support SUCKS?

Discussion in 'Mac Apps and Mac App Store' started by highmarcs, May 1, 2011.

  1. highmarcs macrumors newbie

    Joined:
    Feb 10, 2006
    #1
    I just downloaded the latest Garage Band for my MBP. Upon trying to use certain instruments it gives me some message about "the instrument or loop you've selected is not currently installed on your machine. Would you like to download and install all of the Garage Band instruments and loops at this time?"

    Well, I've now downloaded and installed the additional content THREE times and STILL....every single time I reopen GB and try to use one of those instruments, I get the EXACT SAME MESSAGE!....:confused:

    How many times does one have to download and install Apple software before your Apple computer acknowledges that you've done so?:(

    I've tried to request a refund for the whole damn app, as this aggravation has now soured me on the program in total. However, every single time I try to report a problem to the app store, Apple has totally changed the site, the way you file a complaint is different, the screens are different, the hoops they make you jump through are different, the options on offer are different...blah, blah, blah. :mad:

    This feels like a deliberate attempt to just wear unhappy customers down and just get them to give up and go away. Now there's some absurd, Twitter style character limit window that you have to type your problem into? WTF? How rude and dismissive? All their bs about being "easy and intuitive and user friendly" goes out the window when you want to make a complaint or simply ask a question, THEN it's an ever changing minefield of screens, buttons, and dead ends.:apple:

    I've been an Apple owner/user for 1.5 years now and this is just another example of why it's been 1.5 years of total and utter frustration and dissatisfaction with my MBP and this company.:mad:
     
  2. IngerMan macrumors 6502a

    IngerMan

    Joined:
    Feb 21, 2011
    Location:
    Michigan
    #3
    Maybe try a re-start of the computer. :p Then give it one more go:D
     

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