Gazelle - Anyone Used Them?

Discussion in 'iPhone' started by wolfpackfan, Jan 31, 2011.

  1. wolfpackfan macrumors 68000

    Jun 10, 2007
    Cary, NC
    Has anyone used to sell their used iPhones? In preparation for switching from AT&T to Verizon I want to sell my 4 to pay the ETF. I went to and they have offered me $420 for my iPhone 4 32 GB plus I got an additional $45 for using a promo code I had. It seems too good to be true. This would more than pay off my ETF plus buy my new iPhone on Verizon. Has anyone dealt with this company? Any gotchas I should be aware of. I've told them to go ahead and send me the box to ship my iPhone in.
  2. elan123 macrumors 6502

    Jan 26, 2011
    Thats insane... google is my advice. Not sure.
  3. Roessnakhan macrumors 68040


    Sep 16, 2007
    I've used Gazelle a few times for various things (Roku, Kindle, XBox, computer monitors), and have never had a bad thing to say about them. In the case of my computer monitor, they actually gave me more money than I was originally quoted because I forgot the monitor had HDMI out. I usually use a promo code (TWIT, Macbreak, etc.) + Amazon Gift Card payment, so you can get an extra 10% on your valuation.
  4. wolfpackfan thread starter macrumors 68000

    Jun 10, 2007
    Cary, NC
    Thanks for the link. Maybe I had better rethink this.
  5. eCycle Support macrumors newbie

    Jan 31, 2011
    Gazelle and other sites tend to rate phones by condition, and the lines between condition assessments can be blurry, such that devices are often "requoted" to a lower price once they are received by the company. You should expect to be paid, but make sure your iPhone fits the exact description implied at the time of sale. We pay customers for used iPhones as well, and have found that a clear identification process is the key to this business. Hope this helps.
  6. ericg301 macrumors 65816

    Jun 15, 2010
    I've used for my iPhone 3G and a bunch of other stuff (old laptops, monitors, video cameras) without any problems. I probably could have gotten more if I really wanted to, but Gazelle is so fast and convenient that it's well worth it, IMO.
  7. Mstyle88 macrumors newbie

    Oct 23, 2010
    I have had great experience with Gazelle selling gaming devices like the Wii and Xbox. Looks like they give decent value for the iPhone. Very easy to sell- just pack and ship it.
  8. QuarterSwede macrumors G3


    Oct 1, 2005
    Colorado Springs, CO
    +1 I've heard similar stories about people actually get more than they were quoted. If it's backed by the TWiT crew it's usually a good-great service/product.
  9. Aatos.1 macrumors 6502

    Dec 31, 2010
    I used to use both eBay and craigslist. Each produced good results. Then Gazelle opened for business. The first transaction went so easy, fast & smooth, I decided to use them again. This time between I was paid 15% more than the original quote. In addition I was paid three days earlier than expected.

    I just shipped out the sixth phone I'm selling to them. I cannot imagine using any other service. I am more than impressed with the amount they've paid me each time. Yet that said I keep my phones in pristine condition. Thus I have no experience in sending them a well worn phone.
  10. Mstyle88 macrumors newbie

    Oct 23, 2010
    My question is how are they turning around and selling these used items? ebay? internationally?
  11. dccorona macrumors 68020


    Jun 12, 2008
    I offered a pretty low price as it was for my nearly flawless 3GS, but I didn't want to bother jailbreaking, unlocking, listing on ebay, shipping, etc so I took it

    once they got the phone the emailed me saying they were knocking off 60 bucks from their offer because there were 2 particles of dust under the screen.

    I could have gotten at least $200 more off ebay...don't use gazelle
  12. ravnwolf macrumors newbie

    Nov 20, 2009
    Pretty lousy experience for me. I have an article written about it here:

    Seller beware! Read all of their fine print. If you decide that you don't want their offer after they reduce it (which seems likely they will), you probably won't get everything back that you sent in with the equipment.

    And what's even worse is they seem to sucker you in with a pretty good price, then offer you a much lower price because of some *defect* and then they turn around and sell the stuff on their eBay store for higher than what they initially offered you.

    Just don't trust them. :(
  13. kleinias macrumors regular

    Aug 21, 2007
    I've now used Gazelle a number of times, including doing what the original poster in this thread did. Sent an AT&T iPhone 4 to them along with the older 3G and 3GS. I used a promo code and actually received exactly the amount they said they were going to give me (I received it via Paypal).

    On a separate occasion I had a chance to use them once again and (I know this sounds almost unbelievable) and they actually gave me more back then they had originally quoted to me. They sent me an email saying that in the time I had sent the item to them, the price had gone up so they were giving me an additional amount added to the original sum they had agreed to give me.

    They send you a pre-paid shipping lable and boxes and if you do not like the final price they quote you (after they check out your items for themselves), they will simply ship it back to you. I know you can probably get a little (or a lot) more if you sell your items on Ebay or Craigslist, but Gazelle is easy to use and very convenient.
  14. Centient macrumors 6502

    Oct 20, 2009
    I used them back in February 2011. Sold 2 16gb iPhone 4's. I was a bit leery as I read some mixed reviews, but took the plunge anyway. It was a good experience. They were fast and responsive. Gave me what they said they would, and had payment to me within 2 weeks.

    Used a promo code to bump up their offer and ended up getting over $400 per phone. Which wasn't far off the mark of what you'd expect to get through ebay and CL, and less effort than either.

    I'd definitely use them again, so long as their offer was in the ball park of what I would expect to see if I sold something myself.
  15. sawah macrumors 6502a


    Sep 13, 2010
    Sell it to ebay instant sale, just google that. As long as it's in good condition, you're going to get a fair price for it and it doesn't take long for them to credit your paypal account.
  16. h1r0ll3r macrumors 68040


    Dec 28, 2009
    Never used Gazelle to sell an iPhone (I always used eBay) but they've always tried to either low ball or pull some crap whenever they receive the item and look it over. I'd get quoted $40 for an item, accept it and then ship it to them. Once they got it they were like, uhh, there's some scratches and stuff so we can only give you $25 instead.

    Not quite ready to call it a scam but they're definitely shady to a point. I'd just use eBay/Craigslist and be done with it.
  17. greenchiliman macrumors 6502

    Jul 29, 2010
  18. awadeee macrumors 68020


    Jan 21, 2011
    Viper City
    Never used any kind of service like that but I find that I always get the best bang for my buck when selling locally. I don't really like the idea of someone else having my device and then potentially offering me less money after they get it.
  19. david.pena macrumors member

    Jul 8, 2011
    I second that. CL or eBay has always worked for me. I do want a more iPhone specific solution though.
  20. Ibjr, Jul 20, 2011
    Last edited: Jul 20, 2011

    Ibjr macrumors 6502a

    Jun 29, 2002
    Eastern seaboard
    I used them twice. Once for an iphone 3g and once for a 3gs.

    For the 3g, they paid out what was quoted.

    For the 3gs, they quoted something and then they low balled me by saying it was damaged. The phone in question had just been replaced by apple (under warranty) and they claimed it was in average condition. I asked them to look again, and they repeated the claim after it was reinspected.

    I bitched to some friends and one said the same thing happened to him. When he requested they return it, they sent back a phone that look like they described but the S/N didn't match up. Instead of risk that and go through the hassle of selling on CL, I let them have it.

    I feel like i was scammed and will never do business with them again.

    I sold my sister's iphone 3gs, in poor condition, two months later for over $100 more than Gazelle paid for my warranty replaced phone.

    I'm never using them again.
  21. mari926 macrumors newbie

    Jan 11, 2012
    is gazzell a good place to sell heck no

    sure use this site if you dont want your money worth for your eletronics. i was looking to sell a iphone 4. hardly used cause i ended up getting the iphone 4s for christmas. and i was only gonna get $165 for it. are you kidding me. i paid freaking $600 for it, its in perfect condtion why the hell would i part with it for only $165 sold that thing on ebay and ended getting more then i paid. people are idiots who use this site. YOU WILL NEVER GET YOU MONEYS WORTH FOR YOUR THINGS!!! but if your that deperate and dont care about the acutal value for your things then sure use this cappy site.
  22. chrono1081 macrumors 604


    Jan 26, 2008
    Isla Nublar
    They quoted me $45 for a 24 inch Apple Cinema Display. Needless to say I sold it for $600.
  23. melterx12 macrumors 6502a

    Jun 22, 2010
    well I just sold my iPhone 4 16GB on ebay for $475 so idk

    how are they offering you $420? I just checked iphone 4 32GB AT&T flawless condition is $177
  24. SporkLover macrumors 6502

    Nov 8, 2011
    Whew this thread makes much more sense than where I thought it was going.......

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