Has anyone every used Gazelle and have them report the phone they received can not make a call? I have used them a few times in the past and never an issue. The iPhone 5 was working up to the point I put it into their shipping box. I have asked them to test again and if it fails to return it to me. What are the chances I get my exact phone back? Luckily I have the serial number of the device I sent them.