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Gee, will Apple release an update before the 30 day return expires?
- Thread starter GreggM3
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There is no 30 day window. According to Apple, if you are still unsatisfied after the software update, you can return it for a full refund. They are giving you a lot of extra time actually.
No, they want to know which customers are loyal to them and reimburse them greatly. At least I hope thats what happens because I'm not planning on returning it anytime soon.
http://www.apple.com/pr/library/2010/07/02appleletter.html
and I know somebody is going to respond "it says 30 days." However, if you read closer, it says that after the software update comes along.
Worst advice ever. Dude, it says nothing about a return window after the initial 30 days; nothing.
The proximity sensor may be fixed with software. They would have to adjust the parameters and find a sweet spot in the sensitivity. The antenna issue is clearly hardware and the only way I can see them "fixing" it with software would be to ramp up the radio but that would surely lower battery life not to mention increase SAR.
Clearly hardware? Sure if you want to say it is completely normal behavior shown on other cell phones and older iPhone models( in my opinion anyway). But, how can you say the antenna issue is hardware problem specific to the iPhone 4? Have any expertise?
I am not saying there are no bad eggs out there as some do seem to be hardware. Where others appear to be in an area of poor signal strength( as they can change locations and not have a signal drop). We just don't have enough numbers to support if the hardware problems are widespread.
Here is a previous post I made regarding my expertise...
As a 20+ year veteran of the wireless industry and most of that time was dealing with product quality and root cause/corrective action I can tell you that holding any phone will affect reception and that placing the actual antenna on a surface that can come in contact with human skin makes it that much worse. Add to that the ability to "connect" two different radio antennas by bridging them compounds the issue. This will not be corrected by software. The other issue is that Apple failed miserably at representing accurate signal strength makes a bad situation even worse. I wonder if there are studies being done on the potential higher RF exposure due to no buffer between human skin and the antennas? I know that a company I worked for made their factory pouches so the back/antenna would face away from the body to help signal and avoid excessive exposure.
Ah cool. I am just tired of all the people on this forum jumping to conclusions having really no idea what they are talking about. Most of us can only state an opinion of what we can observe.
While I am no engineering expert, from the teardown from iFixit, while the steel band acts as an antenna, the actual antenna is still internal in that left hand corner( which would explain why it only happens when that corner is touched). And I highly doubt a plastic casing would cause any significant difference in RF exposure.
And in my opinion, seeing videos of the Nexus One and Evo 4G experiencing the same bar level drop from 5 to 1-2 bars when their antenna is covered, I don't think having the external band play a part in the antenna system on the iPhone 4 effects the signal strength any worse then internal ones.
People are still complaining about the antenna issue? Sure I tried the death grip when it was being discussed on all the tech blogs but seriously I have yet to drop a call or be unable to send a text or load an email. If by this point you haven't realized that this whole thing is not an issue, why wait for the software update? Just take it back.