GeekSquad is ConSquad...

[divewjason]

^I'm going to use my very first post on this website to endorse the above post.

 

[Gregintosh]

^I'm going to use my very first post on this website to endorse the above post.

Thank you very much, I am humbled.

For those who missed it, its the last post on Page 1.

 

[old-wiz]

Gregintosh makes a very valid point; don't necessarily attribute to malice what might really be ignorance/stupidity.

 

[SnowLeopard2008]

Oh believe me, that guy knew what he was saying (or rather thought he was). I've seen a few people at Fry's who, instead of saying wrong info, asked the customer to wait while he/she went to make sure. I had that happen to me a few times. That's acceptable and very polite to the customer.

At the very least, they should ask the customer to wait until they checked and made sure what they were about to say/offer was correct.

 

[clyde2801]

But but but what am I going to do with this pitchform now?!?

 

[Blazer24K]

The BBB is more of a unicorn than anything else; they can't do anything to anybody aside from send them a letter and "start a file." If you can file a complaint with them quickly, that's fine, but don't waste too much time. It's not like they're a government organization with actual power.

exactly right! and to add, the BBB is in itself a BUSINESS that profits on the "dues" paid by it's members. They have ZERO power to do anything, least of which make you feel better about your complaint. Their entire business model is aimed around strong-arming local businesses into thinking they'll fail financially without the BBB's "protection..." Kinda mafia-esque, eh?

As long as you educate yourself, you won't fall victim to deception. (keep that thought with you in every aspect of life...) I have to say though, this was most likely not deception, but more likely an employee who just had no clue what he/she was talking about..... Because we've never met an electronics store employee that was clueless, have we?