genieo

Discussion in 'Mac Basics and Help' started by TCrowe, Jul 14, 2014.

  1. TCrowe macrumors member

    TCrowe

    Joined:
    Jul 14, 2014
    Location:
    Glen Ellen, CA.
    #1
    I hope that is the right spelling. I downloaded a zip. file and I think this adware was bundled with it. I can't get it off the drive and it is pirating both Chrome and FireFox.

    I tried an adware remover twice and it is still there although the second time I used the remover it said that it was not. Upon restart it still pirated Chrome.

    Looks like it is that time to get an anti-virus. Sad but that is life.

    I am a bit gunshy as to what AV to install. When I had PC's many years ago I had Norton and Trend and one of them was impossible to remove so I am asking here.

    Incidentally, thanks for the forum! I plan to have a wonderful time with all of you. TCrowe - Glen Ellen Photography
     
  2. TCrowe thread starter macrumors member

    TCrowe

    Joined:
    Jul 14, 2014
    Location:
    Glen Ellen, CA.
    #2
    Avast for Mac

    I think I solved this "ginieo"problem. I downloaded and ran Avast and I seem to be clear and have Chrome browser back to normal. Fingers crossed!
     
  3. Bruno09 macrumors 68020

    Joined:
    Aug 24, 2013
    Location:
    Far from here
    #3
    Now I would suggest to uninstall Avast....

    Next time you get an adware/malware, use this first : http://www.thesafemac.com/art/

    Works very well on Genieo and others.

    Avast is not the best tool to protect your Mac (assuming you need a tool to protect it, which is not my opinion).
    It will slow down your machine and sometimes creates some weird problems.
     
  4. TCrowe, Jul 15, 2014
    Last edited: Jul 15, 2014

    TCrowe thread starter macrumors member

    TCrowe

    Joined:
    Jul 14, 2014
    Location:
    Glen Ellen, CA.
    #4
    OK, I got Avast as I had never had a problem since I got the Mac about 7 years ago. I had read a couple posts here and Avast was mentioned. I will go ahead and uninstall Avast and install your recommendation. I did get and run the TSMART zip. It did not remove the adware. It removed something called "spigot" and "Awesome jpg" and one other. I saw that the TS was in public testing and emailed the fellow my results.TCrowe

    I did use TSMART zip. and I still had genieo showing up on Chrome and hijacking the entry page. It is all back to normal today. I wrote Mr. Thomas and he said that TSMART DID delete genieo and I hadn't physically changed the browser back to normal. Either way it is running great now. Incidentally, it also brough Yahoo with it. That too is gone now.
     

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