I have a iPhone 3G that the warranty expires on september. Does any 1 know the procedure of questions they ask before they replace the phone? I am not with AT&T and I bought the phone from a friend who no longer is with AT&T either. Are there any successful stories of people getting them to replace the phone without being a AT&T customer? Thanks alot
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Genius Bar - Apple Care not being ATT customer
- Thread starter arram
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They will NOT let you leave the store until your phone is activated with ATT. Your best bet is to get a pre-paid ATT sim.
Yes you can leave the store without it being activated. I did it last week when I had mine exchanged.
Also, what is wrong with your phone? My phone had graphic issues but I had done a restore a few days earlier to try and fix it and they couldn't find any error logs. Since I had a case number already, I walked out with a refurb.
Also, what is wrong with your phone? My phone had graphic issues but I had done a restore a few days earlier to try and fix it and they couldn't find any error logs. Since I had a case number already, I walked out with a refurb.
Haha, you're funnyI would love to see them not let me leave the store with my phone.
LOL. So my only hope to get a new phone is get my friend with att put his sim in my phone and make him take it? What if he is with blackberry, does it activate the iphone plan on his account?
Well, I left my sim(in 2G) in my car and I had to get it since they said it's a policy. I walked 10min under blazing sun just to get my sim.Haha, you're funny
Looks like it's different store by store.
Well, I left my sim(in 2G) in my car and I had to get it since they said it's a policy. I walked 10min under blazing sun just to get my sim.
You should have asked to speak to a manager.
Well, I left my sim(in 2G) in my car and I had to get it since they said it's a policy. I walked 10min under blazing sun just to get my sim.
Did you get jumped by a gang of nomad hoodlums also? I love the dramatic "blazing sun", classic.
Anyway, it is a policy so bank on needing to activate in store.
It might be policy but I fail to see how they can legally prevent you from taking your iphone and leaving the store. Do they hold it hostage? Sounds like lawsuit time.
dt
dt
Issue at hand is not whether or not your phone is activated, but rather if the phone was ever jailbroken, which voids the warranty.
So if your phone is obviously not activated, how could you explain to the genius what's wrong with your phone to warrant a replacement? You can't get a replacement simply because you want one and you're under warranty.
Get your story straight if you expect them to do anything for you.
So if your phone is obviously not activated, how could you explain to the genius what's wrong with your phone to warrant a replacement? You can't get a replacement simply because you want one and you're under warranty.
Get your story straight if you expect them to do anything for you.
When you do a full restore there is no way of them knowing if its jailbroken. Many people have done this and gotten a replacement
That's not the point. The point is after full restore, you can't use your phone because you don't have AT&T and the phone is not unlocked. So how do you walk in the Apple store with an unactivated phone and say something is wrong with it?
If I have to spell it out, I don't think this is going anywhere.
I think this will work.
Restore>put your friends ATT sim and activate(don't worry nothing will happend to his account)>go to the store>get exchanged and enjoy.
I dont think you know how to read. I told you I am going to put my friends sim card in. It doesnt need to be activated for the phone to work. Next time read before trying to bash someone
Well, I left my sim(in 2G) in my car and I had to get it since they said it's a policy. I walked 10min under blazing sun just to get my sim.
Uphill both ways?
Yes, because attacking someone with "I don't think you know how to read" will really get you some help here. What is it that you want? Approval? Morality check? You have a jailbroken device. You restored it. No more jailbreak. You have a sim. Ok.
You know, instead of coming here for some sort advice on the situation, you already have the answers. To further start insulting forum members doesn't make much sense.
If you need answers, call an Apple store other than the one you want to visit. Maybe one you have never gone to, but one that is in your state. Dont give any personal information, and ask them for their policy. I'm sure they will answer your questions on how they conduct business in this situation.
Then go from there accordingly.
Well, I left my sim(in 2G) in my car and I had to get it since they said it's a policy. I walked 10min under blazing sun just to get my sim.
Wow...10 minute walk, that must have taken a lot out of you.