iPad Genius bar appointment at 9:10AM but mall opens at 10:00AM

Discussion in 'iPad' started by RDAR, Feb 12, 2014.

  1. RDAR macrumors 6502

    Joined:
    Oct 23, 2012
    #1
    I called in apple to schedule me an appointment for my iPad, they put 9:10 as the earliest slot time available so I took it. The apple store I am at is in a mall though and the mall opens at 10:00AM. Does that mean that the Apple Store is already open or is this an error? Even the apple website says this apple store location opens at 10. It is the one on Burlington, Ontario if that helps.
     
  2. maflynn Moderator

    maflynn

    Staff Member

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    Boston
    #2
    The mall will have its doors open but most stores will of course will not be open for business.
     
  3. Shrink macrumors G3

    Shrink

    Joined:
    Feb 26, 2011
    Location:
    New England, USA
    #3
    Just a suggestion...call the store and check with them. Sometimes the Mall opens before many of the stores.

    Whatever...calling the store would be better than folks here guessing.:D
     
  4. RDAR thread starter macrumors 6502

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  5. Septembersrain Contributor

    Septembersrain

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    Texas
    #5
    How far away are you from that mall? It can't hurt to just try to go there. Worse case scenario, you have to hang out a bit until 10AM.
     
  6. RDAR thread starter macrumors 6502

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    Oct 23, 2012
    #6
    An hour drive, I'll just go and if they are still close I'll wait and complain to them why they confirmed the appointment and try to get free stuff lol xD
     
  7. GhostMac24 macrumors 6502

    GhostMac24

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    Jul 27, 2011
    Location:
    NC
    #7
    I've had several appt's before 10am at my Apple store. It's actually a really nice thing since you are there before any possible mall traffic and potential crowds. There is an Apple employee at the door that only let's those individuals in before 10am that have a scheduled appt.

    Malls themselves are open before 10am since employees have to arrive before opening, there are walkers in the mall, etc.. You'll be just fine.
     
  8. Gav2k macrumors G3

    Gav2k

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    Jul 24, 2009
    #8
    Apple stores open for retail purchases but run classes etc for an hour or so before opening. This is normal!
     
  9. noisycats macrumors 6502a

    noisycats

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  10. Plutonius macrumors 603

    Plutonius

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    #10
    Because that would take the suspense out of it :D.
     
  11. Rodster macrumors 68040

    Joined:
    May 15, 2007
    #11
    I wouldn't know because I don't have an Apple Store in my area but do they even answer the phones before 10am? :confused:
     
  12. JonMPLS, Feb 12, 2014
    Last edited: Feb 12, 2014

    JonMPLS macrumors 65816

    Joined:
    May 23, 2010
    Location:
    MN
    #12
    good plan, it's much more quiet before normal store hours. i always take a pre 10 time slot. malls open their doors way earlier than the stores open.
     
  13. TJ61 macrumors 6502a

    Joined:
    Nov 16, 2011
    #13
    Why do you think the 9:10 slot was available??? Because everyone else knows you can't get there when the mall is closed. You're welcome.

    NEXT!

    (And the REAL genius is the one that takes the 9 - 10 shift. That's the guy you want to talk to when you DO get in.)

    (Probably better toss one of these :D in, just in case.)
     
  14. darngooddesign macrumors G3

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    Atlanta, GA
    #14
    So call them after 10am.
     
  15. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

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    The 6ix
    #15
    My store, at the Eaton Centre, was open for appointments and one to one two hours before the store opened for sales.
     
  16. Rodster macrumors 68040

    Joined:
    May 15, 2007
    #16
    Because his appointment was for 9:10am and we was planning on being there at that time if not he was going to wait for the store opening.
     
  17. RDAR thread starter macrumors 6502

    Joined:
    Oct 23, 2012
    #17
    Just got back. Yeah they were open, there were actually quite a few of people already there talking with geniuses. Anyways I had my iPad Air replaced yesterday. Got home and found more pixels, dumb move for me not to look at it before I got home. That's why I went today, fortunately the same guy was there and just gave me another one and on top of that gave me a free smart case for my trouble :)
     
  18. Lucille Carter macrumors 65816

    Joined:
    Jul 3, 2013
    #18
    Apple store have always opened early for people with appointments. I have also seen them take care of someone without an appointment and sell the a iMac.

    Overall Apple is a friendly place to deal with.
     
  19. carjakester macrumors 68020

    carjakester

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    Oct 21, 2013
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    Midwest
    #19
    One day i will get lucky like that.... Maybe. What color case did you get?
     
  20. old-wiz macrumors G3

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    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #20
    local mall stores open at 10 am, but one mall entrance is open around 7 and places like dunkin donuts open then... store workers need time to clean up stores and get ready. lots of mall walkers too.
     
  21. Septembersrain Contributor

    Septembersrain

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  22. Yahooligan macrumors 6502a

    Yahooligan

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    Illinois
    #22
    Missed post #17 in this thread, I guess...
     
  23. Septembersrain Contributor

    Septembersrain

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    Texas
    #23

    I'm sorry, the thread didn't update on my Tapatalk.
     
  24. scoobydoo99 macrumors 6502a

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    Mar 11, 2003
    Location:
    so cal
    #24
    It's not a guess. This is normal for Apple stores - the mall stores open at 10am, but the entrances to the mall are open by 9am. There will be security outside the Apple store and an employee to verify you have an appointment before they let you in. The store will be busy with plenty of employees and customers there for appointments before 10am.

    Routine for Apple stores in malls.
     
  25. charlituna macrumors G3

    charlituna

    Joined:
    Jun 11, 2008
    Location:
    Los Angeles, CA
    #25
    Malls typically have staff coming in to get their stores ready to open, mall walkers etc, well before the mall opens for business.

    and basically every store does training for a least an hour before the store opens, for those that gripe about the noise, tech appts for those that gripe they have to get to work etc.

    Apple wouldn't make a mistake like offering an appointment before someone can come into the location because they know that folks would be jackasses and scream to get free stuff etc.
     

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