Genius Bar appointment question

spoa94

macrumors 6502a
Original poster
Oct 12, 2011
764
318
New Orleans, LA
I seem to have bricked my AW when updating to watchOS 2. I have the red exclamation point/mark. Do you think that because I was installing pre-release software they will not help me? I used to be a registered dev but not anymore. I just had my UDID registered by someone else.

Who on here has gone in for service with the red exclamation point? What was the outcome. My appointment is tomorrow.
 

spoa94

macrumors 6502a
Original poster
Oct 12, 2011
764
318
New Orleans, LA
You'll get away with it this early in the game.
Yeah I assumed I'd get away with it. I would lie and say I was upgrading to 1.01 when it happened but the Apple logo is different for 2.0 firmware so you can notice the difference pretty easily... Assuming the genius's pay that much attention to the detail
 

Gav2k

macrumors G3
Jul 24, 2009
9,217
1,606
Apart from the logo there is no way for them to check anything at the moment so I really would worry about it.
 

J.C

macrumors 6502
Nov 12, 2008
439
50
The Genius Bar doesn't ask for proof that you have a developer account and you have no obligation to provide it. Just explain what happened and ask for help.
 
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dictoresno

macrumors 601
Apr 30, 2012
4,208
472
NJ
Just tell them you help your developer friend test apps and was upgrading for that reason. They will probably be able to tell you were trying to update to watch OS 2 anyway. If you are gonna fib at least make it more truthful.
 
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Mr Retina

macrumors regular
Jun 5, 2013
213
164
They will help you, no problem. Just know that "bricked" watches or watches that require a restore are sent out to local depot centers for repair. There currently is no in house software restores at any location WW...
 

spoa94

macrumors 6502a
Original poster
Oct 12, 2011
764
318
New Orleans, LA
They will help you, no problem. Just know that "bricked" watches or watches that require a restore are sent out to local depot centers for repair. There currently is no in house software restores at any location WW...
I figured that. I'm hoping they will give me the option to just take a refurb
 

scott99

macrumors 6502a
Oct 30, 2007
702
40
I had the red exclamation point thing show up on my watch for a few seconds, and then it disappeared. I'm not even a developer NOR did I try to download anything, let alone Apple Watch OS 2. What does that thing mean ? It disappeared after about 30 seconds and my watch has been working fine.
 

spoa94

macrumors 6502a
Original poster
Oct 12, 2011
764
318
New Orleans, LA
I had the red exclamation point thing show up on my watch for a few seconds, and then it disappeared. I'm not even a developer NOR did I try to download anything, let alone Apple Watch OS 2. What does that thing mean ? It disappeared after about 30 seconds and my watch has been working fine.
It means it is in recovery mode. On the iPhone if it gets stuck in recovery mode you can plug into iTunes and restore. Yet with the Apple Watch there is no way for the consumer to hard-wire into the watch.
 

scott99

macrumors 6502a
Oct 30, 2007
702
40
It means it is in recovery mode. On the iPhone if it gets stuck in recovery mode you can plug into iTunes and restore. Yet with the Apple Watch there is no way for the consumer to hard-wire into the watch.
I also read that it means the watch was unpaired, it was more like a red lightning bolt in a red square, which like I said, I read it means unpaired.
 

theinkedteacher

macrumors newbie
Jun 9, 2015
2
0
United Kingdom
The geniuses are talking about it now but most likely they will be sending it out for repairs. Bummer is they say there are zero refurb watches in stock to give me a replacement.
I have to travel 70 miles to get to my nearest Apple Store... I feel like it's going to be a trip for nothing...
 
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