Genius Bar appointment - shady???

[JodyK]

In a house w 3 iPhones we have a collection of lightning cables ... We currently have 3 that are coming apart on the connector end.

This will be replaced under AppleCare as I have done it before. I go to make a Genius Bar appointment today and it's a 5 hour lead time under iPhone.

I get curious and click on Mac appointments and there is availablity now. My question ... Would it be shady to book the appointment under Mac (I currently have 3 under warranty also) to replace my cables for my iPhone?

The cables plug into my Macs after all ... Feedback ASAP would be appreciated as I am about to make the appointment. Thanks!

 

[TwistedPain]

I would say that's inappropriate as you would now be taking a slot away from a user with an actual Mac problem vs a problem with an iphone cable. Since the cable is warrantied under your iphone I would schedule that for an iphone slot.

 

[2298754]

I've done this before. My local Genius Bar didn't care, but of course... YMMV

 

[JodyK]

The Mac appointments seem wide open looking at availibity. Not justifying just stating a fact ...

Wondering if lighting cables could be considered Mac accessory also it your opinion.

 

[saudor]

they're definitely not mac accessories. Plus by doing that, you end up leaving a slight foul taste in that genius' mind.

 

[eyoungren]

I don't see any rules against that, but not something I'd personally do.

Of course, I've never had an issue at my Apple store (Arrowhead Towne Center, Phoenix, AZ). In fact, whenever I have booked an appointment for a Mac issue I've always had to wait a while. But, iPhone/iPod issues I've never had problems.

I was just there yesterday, showed up 15 minutes early to do the same thing you are set to do - replace a Lightning cable. I got seen in less than 5 minutes after sitting down to wait for my 2pm appointment. I'll be back at 4pm today to replace my phone (genius noticed the battery was swelling). I don't expect much of a wait.

And this is a busy Apple store.

 

[Gathomblipoob]

And this is a busy Apple store.

I've never seen an unbusy Apple store.

 

[eyoungren]

I've never seen an unbusy Apple store.

<chuckle> That's true! All of them are always busy, but some are more busy than others with specific types of things.

For instance, my Apple store does a brisk business with iPhones, but I rarely see anyone there with iPod issue and by far (every time I go there) the biggest thing they deal with is Macs. Someone is always waiting for help with a Mac at that store.

 

[Gathomblipoob]

<chuckle> That's true! All of them are always busy, but some are more busy than others with specific types of things.

For instance, my Apple store does a brisk business with iPhones, but I rarely see anyone there with iPod issue and by far (every time I go there) the biggest thing they deal with is Macs. Someone is always waiting for help with a Mac at that store.

The Tysons Corner mall in Virginia has both a Microsoft store and an Apple store. I walked past them both one morning - what a contrast. The MS store had employees standing around, but the Apple store was so crowded I started getting claustrophobic.