Genius Bar appointment - shady???

Discussion in 'iPhone' started by JodyK, Aug 24, 2014.

  1. JodyK macrumors 6502a

    JodyK

    Joined:
    Jan 29, 2010
    Location:
    Northern Atlanta suburbs
    #1
    In a house w 3 iPhones we have a collection of lightning cables ... We currently have 3 that are coming apart on the connector end.

    This will be replaced under AppleCare as I have done it before. I go to make a Genius Bar appointment today and it's a 5 hour lead time under iPhone.

    I get curious and click on Mac appointments and there is availablity now. My question ... Would it be shady to book the appointment under Mac (I currently have 3 under warranty also) to replace my cables for my iPhone?

    The cables plug into my Macs after all ... Feedback ASAP would be appreciated as I am about to make the appointment. Thanks!
     
  2. TwistedPain macrumors member

    Joined:
    Apr 28, 2011
    #2
    I would say that's inappropriate as you would now be taking a slot away from a user with an actual Mac problem vs a problem with an iphone cable. Since the cable is warrantied under your iphone I would schedule that for an iphone slot.
     
  3. AutoUnion39 macrumors 601

    AutoUnion39

    Joined:
    Jun 21, 2010
    #3
    I've done this before. My local Genius Bar didn't care, but of course... YMMV
     
  4. JodyK thread starter macrumors 6502a

    JodyK

    Joined:
    Jan 29, 2010
    Location:
    Northern Atlanta suburbs
    #4
    The Mac appointments seem wide open looking at availibity. Not justifying just stating a fact ...

    Wondering if lighting cables could be considered Mac accessory also it your opinion.
     
  5. saudor macrumors 6502

    Joined:
    Jul 18, 2011
    #5
    they're definitely not mac accessories. Plus by doing that, you end up leaving a slight foul taste in that genius' mind.
     
  6. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #6
    I don't see any rules against that, but not something I'd personally do.

    Of course, I've never had an issue at my Apple store (Arrowhead Towne Center, Phoenix, AZ). In fact, whenever I have booked an appointment for a Mac issue I've always had to wait a while. But, iPhone/iPod issues I've never had problems.

    I was just there yesterday, showed up 15 minutes early to do the same thing you are set to do - replace a Lightning cable. I got seen in less than 5 minutes after sitting down to wait for my 2pm appointment. I'll be back at 4pm today to replace my phone (genius noticed the battery was swelling). I don't expect much of a wait.

    And this is a busy Apple store.
     
  7. Gathomblipoob macrumors 68040

    Gathomblipoob

    Joined:
    Mar 18, 2009
    #7
    I've never seen an unbusy Apple store. :D
     
  8. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #8
    <chuckle> That's true! All of them are always busy, but some are more busy than others with specific types of things.

    For instance, my Apple store does a brisk business with iPhones, but I rarely see anyone there with iPod issue and by far (every time I go there) the biggest thing they deal with is Macs. Someone is always waiting for help with a Mac at that store.
     
  9. Gathomblipoob macrumors 68040

    Gathomblipoob

    Joined:
    Mar 18, 2009
    #9
    The Tysons Corner mall in Virginia has both a Microsoft store and an Apple store. I walked past them both one morning - what a contrast. The MS store had employees standing around, but the Apple store was so crowded I started getting claustrophobic.
     

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