Genius bar appt or AppleCare

Discussion in 'Apple, Inc and Tech Industry' started by benlee, Jun 24, 2009.

  1. benlee macrumors 65816


    Mar 4, 2007
    My new 3GS's sleep/wakebutton is almost flush with the case and will not push on the entire left side of the button. I have decided to exchange it. Why when I go to make a genius appointment there is only one day available? Do you think I can get away with a walk-in? Or should I call AppleCare? But would they want me to return it before sending me a new one?
  2. JNB macrumors 604


    Oct 7, 2004
    In a Hell predominately of my own making
    If you can't make an appointment for a convenient time you can try a walk-in, but may have to wait a while.

    Calling AppleCare may just make it a lengthier process (though no less able to handle it), and they'll likely suggest the Genius Bar if there's one convenient to you.
  3. benlee thread starter macrumors 65816


    Mar 4, 2007
    Thanks. I guess I'll just have to wait for a good appt time. I have to take my girlfriends sister for her MacBook battery so I can do it all in one shot ( with two appintments of course).

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