Genius bar appt or AppleCare

Discussion in 'Apple, Inc and Tech Industry' started by benlee, Jun 24, 2009.

  1. benlee macrumors 65816

    benlee

    Joined:
    Mar 4, 2007
    #1
    My new 3GS's sleep/wakebutton is almost flush with the case and will not push on the entire left side of the button. I have decided to exchange it. Why when I go to make a genius appointment there is only one day available? Do you think I can get away with a walk-in? Or should I call AppleCare? But would they want me to return it before sending me a new one?
     
  2. JNB macrumors 604

    JNB

    Joined:
    Oct 7, 2004
    Location:
    In a Hell predominately of my own making
    #2
    If you can't make an appointment for a convenient time you can try a walk-in, but may have to wait a while.

    Calling AppleCare may just make it a lengthier process (though no less able to handle it), and they'll likely suggest the Genius Bar if there's one convenient to you.
     
  3. benlee thread starter macrumors 65816

    benlee

    Joined:
    Mar 4, 2007
    #3
    Thanks. I guess I'll just have to wait for a good appt time. I have to take my girlfriends sister for her MacBook battery so I can do it all in one shot ( with two appintments of course).
     

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