Hey Everyone! So my mom visited an Apple retail store this morning to get help at the genius bar. My sister was burning a DVD last night on the MBP and this morning, my mom went to the computer and while her files were still there her settings were all messed up. For example, when she opened iTunes, the library was unpopulated, but she could access her music fine via Finder. Anyway, the Genius Bar guy said that he would create a new account, drag everything over, and then everything should work again...but after he finished, EVERYTHING WAS GONE. ALL HER FILES ARE GONE. My mom does backup occasionally, but it's been a few months. The Genius Bar tried to convince her to pay for 'data recovery,' but it was really expensive. We have AppleCare on the machine (we bought the 3-year plan)...what should we do?