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iPad Genius Bar need to order in replacement. How long?

R

RebornProphet

Suspended
Original poster
Nov 3, 2013
989
494
I took my iPad Air in to the Genius Bar today because I'm sick of the on/off WiFi performance (among other things).

The Genius agreed to replace my device but said there was no 32GB WiFi models in stock, so he'd order one in and give me a receipt away to bring when the replacement arrives.

Firstly, has anyone had the Genius Bar order in a replacement and how long does it take?

Secondly, what are the chances of this replacement (I know it'll be a refurb and that's cool) coming with iOS 7.1.2 and not iOS 8 installed?
 
I don't know how long it will take but I'm fairly certain it will have to most recent OS on it. Apple wants to push adoption of iOS 8 so its unlikely that they'll ship anything that isn't updated.
 
12vElectronics said:
Because it's easier to ask an internet forum, duh.
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3 replies, one actually on topic and two from guys who seem to think they're comedians.

What's even worse is you decided to be an arse even after I'd told the other comedian that I simply forgot. I went on my lunch break, my appt was 15 minutes late (I was on time), and I had to get back to the office for a meeting. And that's already far more info than you even deserved.

Happy?

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3lionsbecks said:
I don't know how long it will take but I'm fairly certain it will have to most recent OS on it. Apple wants to push adoption of iOS 8 so its unlikely that they'll ship anything that isn't updated.
Click to expand...

See, I was hoping it might be picked from an older batch and therefore have iOS 7.1.2 on there. I'll check it out once it comes through, if it's got iOS 8 on it I'll just keep my own Air.
 
RebornProphet said:
3 replies, one actually on topic and two from guys who seem to think they're comedians.

What's even worse is you decided to be an arse even after I'd told the other comedian that I simply forgot. I went on my lunch break, my appt was 15 minutes late (I was on time), and I had to get back to the office for a meeting. And that's already far more info than you even deserved.

Happy?

----------



See, I was hoping it might be picked from an older batch and therefore have iOS 7.1.2 on there. I'll check it out once it comes through, if it's got iOS 8 on it I'll just keep my own Air.
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Relax bud. It's Monday and we're all trying to get through it together.
 
When Someone in my family had a cellular mini 1 replaced last year, it took about 2 days. The genius pointed out that parts ordered for customers are fedex overnighted. I'm not sure if that is ALL replacements, but that's how our conversation station went
 
RebornProphet said:
Firstly, has anyone had the Genius Bar order in a replacement and how long does it take?

Secondly, what are the chances of this replacement (I know it'll be a refurb and that's cool) coming with iOS 7.1.2 and not iOS 8 installed?
Click to expand...

When I had a problem with my iPhone 5 and store didn't have any stock I was told it could be 3-5 business days, however there was a probability they would get my model in stock the next day because they were getting a shipment of replacement phones in. I decided to try another store which is busier and sure enough they had my phone in stock ready to be used.

Honestly, with my iPhone 5 I had 14 replacements with 4-5 of them coming through the mail. 4 of those phones came with iOS 6 (3 were from mail in, 1 was store stock) and this was about a year ago this month. I'd say your probability of getting one with iOS 7.1.2 is 1 in 8-10 iPads so rather slim.

When the one phone that came from the store had iOS 6 the Genius looked at it and said he hadn't pulled one out with iOS 6 in about 2 months. :p
 
iamMacPerson said:
When I had a problem with my iPhone 5 and store didn't have any stock I was told it could be 3-5 business days, however there was a probability they would get my model in stock the next day because they were getting a shipment of replacement phones in. I decided to try another store which is busier and sure enough they had my phone in stock ready to be used.

Honestly, with my iPhone 5 I had 14 replacements with 4-5 of them coming through the mail. 4 of those phones came with iOS 6 (3 were from mail in, 1 was store stock) and this was about a year ago this month. I'd say your probability of getting one with iOS 7.1.2 is 1 in 8-10 iPads so rather slim.

When the one phone that came from the store had iOS 6 the Genius looked at it and said he hadn't pulled one out with iOS 6 in about 2 months. :p
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I think had there been stock from precious batches lying around the storeroom I may have had a chance. I doubt a freshly requested order for a specific model will have older firmware at this point in time. Last month, perhaps ... now I'm not hopeful.
 
Last year I dropped off my iPhone 1 for a battery change. I was very surprised to get a call the next day to pick it up.

It was a swapped unit, not my original one, and a little nostalgic getting a new iPhone 1 in 2013.

This was in Walnut Creek, Bay Area CA. With a turnaround like that I'm not surprised if there was a warehouse serving the stores around here.

Your mileage may vary.
 
RebornProphet said:
I think had there been stock from precious batches lying around the storeroom I may have had a chance. I doubt a freshly requested order for a specific model will have older firmware at this point in time. Last month, perhaps ... now I'm not hopeful.
Click to expand...

You never know. Most of the iPhone 5's I got with iOS 6 came through the mail, in fact IIRC one shipped directly from China right off the remanufacture line. And all of them had rebuild dates of after iOS 7's release date so you never know. Good luck though!
 
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