Genius Bar Question

Discussion in 'iPhone' started by Trey M, May 26, 2016.

  1. Trey M macrumors 6502a

    Trey M

    Joined:
    Jul 25, 2011
    Location:
    USA
    #1
    Hi all. Had a friend spill beer on my phone this weekend so now seeking a replacement. I have a Squaretrade warranty and they'll reimburse me for Genius Bar repairs or replacements.

    My phone is still totally operational, however the volume buttons have no feedback and the home button also isn't the same. I am able to still use the buttons but they all feel sort of stuck. I've also noticed since the spill my battery life has been piss poor, however I'm unaware if this is related.

    Will Apple replace my phone based on my situation or will they repair? I'm honestly just seeking a complete replacement for resale value purposes. I know Apple has been very generous about replacements for a cost in the past, however I know they've become more strict since they have more repair capabilities in the stores these days. Anyone know if they'll replace based on some messed up buttons?
     
  2. Videomanmac macrumors 6502

    Joined:
    Apr 3, 2015
    #2
    My guess is they will do a complete replacement. I'm not sure if they would keep stock of volume rockers for every color iPhone. And, there's likely to be issues down the road shortly, so Apple should give a full replacement.

    Now, if they send it off, that's a different story.
     
  3. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #3
    Just tel other exactly what happened. I'd be surprised if they insisted on trying to repair a water damaged/logged device.
     

Share This Page