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I have always been extremely pleased with their turn around time. Usually they are much quicker than the estimate they give.

Last time I dropped off my macbook, the part was in, and was told it would take 1 day. They called back in less than 2 hours telling me it was ready.

The other times I have shipped my iBook in, the time has always been phenomenal. My iBook went in 3 times if memory serves and all 3 times it was back in under 3 days (4 days if you count the 1 day to ship me a shipping box).

I dunno, have you ever had quicker service? Most people I have talked to who had to ship in their Sonys or Toshibas were nearly 4x the wait.
 
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