Genius Bar Replacement

[conshok26]

I received my phone on Friday and yesterday the sun was hitting the screen in such a way where I noticed about a 1" scratch that runs diagonally from the top of the phone and a little bit to the screen. Normally I probably wouldn't have noticed it but now that I know it's there I keep looking at it.

I'm not sure what could have caused this since I make sure it's never in my pocket with keys and I haven't dropped it.

I have a Genius Bar appointment to have them look at it Saturday and I'm wondering what your experience has been with something like this. I've had replacements before but that was for much larger issues. I can live with it but it's still annoying nonetheless especially how they mention this new process for the glass and how it's more durable.

 

[laudern]

I wouldn't be surprised if you walk out of the shop holding your current iPhone....

 

[Shadowbech]

If they have a front panels available, they will likely to replace the front only, but with a cost of course, since scratches aren't covered under warranty.

 

[boshii]

I received my phone on Friday and yesterday the sun was hitting the screen in such a way where I noticed about a 1" scratch that runs diagonally from the top of the phone and a little bit to the screen. Normally I probably wouldn't have noticed it but now that I know it's there I keep looking at it.

I'm not sure what could have caused this since I make sure it's never in my pocket with keys and I haven't dropped it.

I have a Genius Bar appointment to have them look at it Saturday and I'm wondering what your experience has been with something like this. I've had replacements before but that was for much larger issues. I can live with it but it's still annoying nonetheless especially how they mention this new process for the glass and how it's more durable.

Just return it.

 

[ssl0408]

I received my phone on Friday and yesterday the sun was hitting the screen in such a way where I noticed about a 1" scratch that runs diagonally from the top of the phone and a little bit to the screen. Normally I probably wouldn't have noticed it but now that I know it's there I keep looking at it.

I'm not sure what could have caused this since I make sure it's never in my pocket with keys and I haven't dropped it.

I have a Genius Bar appointment to have them look at it Saturday and I'm wondering what your experience has been with something like this. I've had replacements before but that was for much larger issues. I can live with it but it's still annoying nonetheless especially how they mention this new process for the glass and how it's more durable.

You should probably just return it for a refund.

 

[conshok26]

Chances are they wouldn't have my model in stock so I'd be without a phone.

I guess it can't hurt asking, but I also don't think I would scratch this special glass just by wiping it off on my t shirt.

 

[boshii]

Chances are they wouldn't have my model in stock so I'd be without a phone.

I guess it can't hurt asking, but I also don't think I would scratch this special glass just by wiping it off on my t shirt.

They replenish models daily. Just order another one at 8am and exchange the one you have.