Genius bar replacements?

[ijen0311]

Are they refurb or new? 😕

 

[Zepaw]

To my knowledge they are usually new. Either that or they lie. 😛

 

[slpdLoad]

At this point, I would certainly say new.

Not that you can tell Apple's refurb products from new...

 

[tigres]

Are they refurb or new? 😕

They replaced my wides yesterday and brought out a brown box. Told me it was new without the packaging. I had no reason not to believe him.

 

[blg123]

When I purchase my new Wifi+3G iPad on Friday at my local Apple Store, do you think they will cooperate if I ask them to verify that there are no dead pixels and/or dust under the screen before I leave the store? I am, after all, going to drop over $1,000 on the 64GB version + accessories!

 

[Matthew Yohe]

When I purchase my new Wifi+3G iPad on Friday at my local Apple Store, do you think they will cooperate if I ask them to verify that there are no dead pixels and/or dust under the screen before I leave the store? I am, after all, going to drop over $1,000 on the 64GB version + accessories!

If there is a single dead pixel, you don't have a case.

If there are several, you do.

http://support.apple.com/kb/ht1721

 

[ijen0311]

To my knowledge they are usually new. Either that or they lie. 😛

At this point, I would certainly say new.

Not that you can tell Apple's refurb products from new...

They replaced my wides yesterday and brought out a brown box. Told me it was new without the packaging. I had no reason not to believe him.

Thanks all! 😀

 

[Maaz]

If there is a single dead pixel, you don't have a case.

If there are several, you do.

http://support.apple.com/kb/ht1721

Yeah he does, I only had one dead pixel, on 3 different ipads and each time they replaced it with a new one, no hesitation.

 

[Matthew Yohe]

Yeah he does, I only had one dead pixel, on 3 different ipads and each time they replaced it with a new one, no hesitation.

Surprising.

Won't last long though.

 

[blg123]

What I want to avoid is leaving the store with it, and finding it out a few days later. By then, they will no doubt be out of stock again. I'd prefer to find out and take care of it right in the store when I purchase it. Is there a way for them to run a test on the screen right away to find out if it's okay?

 

[Maaz]

Surprising.

Won't last long though.

Yeah, I think they only replaced it since it was launch day.

 

[pinksatin]

I think I have two dead pixels on mine... Would they return it and let me upgrade to the 3G version? Haha ok not likely but any thoughts?

 

[ijen0311]

Got a replacement due to wifi issues without even a Q from the Genius. Very happy 😀