Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Genius bar ruins my macbook air, what should I do?
- Thread starter yuhaii
- Start date
- Sort by reaction score
Awesome! Now go buy an external drive and setup Time Machine so that this can never happen to you again!
Seconded.
Isn't it common policy to make sure your data is backed up before taking a computer in for repair anyway as they're not responsible for loss of data? Or is that just certain places?
You agree not to blame apple if your data is lost/stolen while in their possession. This is actually part of the paper you sign when they accept your computer for repair (in-store) and verbal okay when you set up a repair via phone.
My guess is the Genius didn't have the OP sign that form because the the issue the OP brought his Air to the Genius Bar for (10.5.6 not having installed properly) was a common software issue. I'm pretty sure the Genius thought that the Combo Update would fix it (like it did on everyone elses Mac), thus no repair form was signed. Just plain odd that it was a hardware error that was causing this issue. 
True, I didn't sign any form for it. I would never think that it could happen. I am still wondering if it was the hard disk failure or the filesystem was messed up and why he let me go somewhere else but didn't try to do something for me. Anyway, thanks them for taking my data back.My guess is the Genius didn't have the OP sign that form because the the issue the OP brought his Air to the Genius Bar for (10.5.6 not having installed properly) was a common software issue. I'm pretty sure the Genius thought that the Combo Update would fix it (like it did on everyone elses Mac), thus no repair form was signed. Just plain odd that it was a hardware error that was causing this issue.
It is a standard HDD, not SSD. I had the chance to see a SSD somewhere else. SSD is so small and cute..... I bought my Air on April 2nd.
If you have applecare they should handle it but your data could be lost. You could remove the hard drive and put it in another air but you void your warrenty and that sounds painful!