Hi Sorry if this question is stupid. I dropped my Macbook pro into the genius bar last week and was wondering if I am meant to have been emailed a receipt or something to prove I have left it there. I found the repair status website- https://selfsolve.apple.com/repairstatus/main.do I was interested to check what was happening since I want my computer back and in doing so I realized I never got a case number as said you are supposed to on this support page http://support.apple.com/kb/HE66 "When you request service online or take your product to an Apple Store or Apple Authorized Service Provider for repair, you'll be given either a Repair or Case ID. You can also find your Repair ID in the confirmation email you receive from Apple. " So to people who have left their mac at a genius bar before- did you get a email with your case number?? or a receipt or anything? I NEVER received or was given a case number or got a "confirmation email". Should I follow this up?