Genius Bar

Discussion in 'iPod touch' started by redking31591, Nov 29, 2008.

  1. redking31591 macrumors 6502

    Joined:
    Jul 10, 2008
    #1
    I have a 1st gen ipod touch. I have been having some problems out of the battery not holding a charge. Is there a way that I can get the people at the genius bar to give me a new model ipod touch? Yes the battery problems are real and been happening since june.
     
  2. 156457 macrumors 6502

    Joined:
    Jan 28, 2008
    Location:
    UK
    #2
    Yes, just take it in and explain the situation, that is what the 1-year warranty is for... :confused:
     
  3. redking31591 thread starter macrumors 6502

    Joined:
    Jul 10, 2008
  4. blackbelt534 macrumors regular

    Joined:
    Oct 3, 2008
  5. redking31591 thread starter macrumors 6502

    Joined:
    Jul 10, 2008
  6. blackbelt534 macrumors regular

    Joined:
    Oct 3, 2008
    #6
    no, they will not give you a second gen, if you want one sell your 1st gen on ebay and use the money to buy a second gen
     
  7. synth3tik macrumors 68040

    synth3tik

    Joined:
    Oct 11, 2006
    Location:
    Minneapolis, MN
    #7
    depending on your Apple store you may have a hard time seeing a genus. At my local Apple store the genus bar is turned into the "iPod store" I have to get both my MBP and my iPhone fix, but will have to wait until after the holidays. It would still be possible to get it fix, but it would take forever.
     
  8. redking31591 thread starter macrumors 6502

    Joined:
    Jul 10, 2008
    #8
    i live in alabama and will be going to the Birmingham store
     
  9. big-blue-wolf macrumors regular

    big-blue-wolf

    Joined:
    Feb 10, 2007
    Location:
    15.8 miles from Molineux
    #9
    Make a Genius Bar appointment before you go. You can do this online by using this link.

    It makes life a lot easier.
     
  10. spazattack674 macrumors regular

    Joined:
    May 17, 2006
    Location:
    Boston
    #10
    +1. My iPhone decided to stop working yesterday of all days, and I went to the store at around 6:30 and couldn't get an appointment until 8. Also, like others have been saying, they won't give you a new one, but you can always sell the old one once it's replaced.
     
  11. redking31591 thread starter macrumors 6502

    Joined:
    Jul 10, 2008
  12. quick5pnt0 macrumors regular

    Joined:
    Sep 14, 2008
    #13
    Nope.

    Which just goes to show how smart some people on ebay are. Let me see, $200 from ebay without a warranty, or $180 from Apple with a warranty. Hard decision. :D
     

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