Hi all,
My Volume Down button isn't functioning properly anymore. You have to press it insanely hard for it to move, and even then it only moves one or two hash marks down. It's a huge pain to turn down the ringer, and impossible to do while talking to someone without asking them to hold on.
I took it to a genius and she got out her little flashlight/microscope. She was checking all the ports, then she said there was a sliver of green on one of the tines at the charge port. This is evidence of water damage, she says. She rubs it in by telling me if it weren't for that, she could've replaced my phone entireley. All for that slice of green.
I'm curious if I could take it to another genius to see what they have to say. I mean, we're talking a hardware problem, not software. And this phone has never been near water (I'm super meticulous about it, having cost my wife $600). Water damage wouldn't even cause a hardware issue like this. She even admitted that the Down button feels less solid than the Up button. And this is a G1 phone -- I'm not depleting their stock of amazing hardware.
Needless to say, I'm frustrated. I've got warranty for another 9 days. Any help is appreciated!
My Volume Down button isn't functioning properly anymore. You have to press it insanely hard for it to move, and even then it only moves one or two hash marks down. It's a huge pain to turn down the ringer, and impossible to do while talking to someone without asking them to hold on.
I took it to a genius and she got out her little flashlight/microscope. She was checking all the ports, then she said there was a sliver of green on one of the tines at the charge port. This is evidence of water damage, she says. She rubs it in by telling me if it weren't for that, she could've replaced my phone entireley. All for that slice of green.
I'm curious if I could take it to another genius to see what they have to say. I mean, we're talking a hardware problem, not software. And this phone has never been near water (I'm super meticulous about it, having cost my wife $600). Water damage wouldn't even cause a hardware issue like this. She even admitted that the Down button feels less solid than the Up button. And this is a G1 phone -- I'm not depleting their stock of amazing hardware.
Needless to say, I'm frustrated. I've got warranty for another 9 days. Any help is appreciated!
