Genius couldn't solve my problem. Could you..

Discussion in 'MacBook Pro' started by kolo, Jan 7, 2015.

  1. kolo macrumors newbie

    Jul 18, 2011
    When I start my MBP and later my wife switch to her account than she will allways get this- (Screenshot - )
    I have to switch to my account and back to her account in order to solve the problem.

    Genius did all the tests and the Memory, SODIMM, 4 GB, DDR3,1600 was changed. Unfortunately, the problem is still there.

    Any ideas? Thanks.
  2. thewap macrumors demi-god


    Jun 19, 2012
    Is the problem that the desktop picture leaves a blank spot on the right side?

    Did you check desktop/screensaver in system preference * fill screen -fit to screen - stretch-etc* ?
  3. kolo thread starter macrumors newbie

    Jul 18, 2011
    There is not only blank spot on the right sight but also the Dock will not occurre and stay hidden even if i try to work with my mouse.

    I checked desktop/screensaver - didn't help. Thanks for your idea - thewap.
  4. maflynn Moderator


    Staff Member

    May 3, 2009
    Perhaps a corrupted account, maybe if you delete the wonky account and then recreate it.
  5. kolo thread starter macrumors newbie

    Jul 18, 2011
    I created an another "test" account and still the same.
  6. Freyqq macrumors 601

    Dec 13, 2004
    This is definitely a software issue. Maybe a repair reinstall of OSX? You are also running a few programs at startup it seems. Try disabling them at startup and see if it fixes the problem.
  7. Natzoo macrumors 65816


    Sep 16, 2014
    Not sure where i am
    before u install it, back it up to a usb
  8. poiihy macrumors 68020


    Aug 22, 2014
    Repair disk and disk permissions first. If it still persists then try an OS reinstall (backup recommended but not required). Reinstalling the OS will just overwrite the current OS files with new ones, and usually it would end up pretty much the same as before. It will correct any minor problems in the OS that may have came up (missing system files, corrupt system files, etc).
  9. kolo thread starter macrumors newbie

    Jul 18, 2011
    I did - no change.


    I did - no change
  10. AndyK macrumors 65816


    Jan 10, 2008
    You formatted the drive & reinstalled the OS from scratch?
  11. OneMike macrumors 603


    Oct 19, 2005
    Confirm on that part. what exactly didn't you do? repair, reinstall, stop startup software, etc.?

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