Picked up family's second mbp 13", wife's first today from Houston Galleria store. Asked the genius to confirm that the new machine will receive a free upgrade to Lion. She goes "I don't think....ummmm, I am not sure.... err, I do not know." Manager shows up, confirms that the mbp will receive a free upgrade. I throw in second question. Can you confirm that I can install for free on all my mbp's? He says, "can't do", no such thing. I ask: Did you follow Steve's WWDC talk? He says: No. I said: "I am shocked that you guys do not know anything". Manager: "You'd be surprised but we get no more information than you do". Me thinking: "Are you kidding me?, You're an apple store manager in one of the largest cities in America, and you don't keep up with the news?" To make things worse, he did not even know about macrumors. I had to tell him to google it so he can find the information on there. Seriously, I am tired of this Genius ********. Do these people really deserve their title? I think they're bringing shame to Apple with their limited knowledge.