Genius Replacement

Discussion in 'iPhone Tips, Help and Troubleshooting' started by davids8477, Mar 21, 2011.

  1. davids8477 macrumors 6502

    Jan 4, 2008
    Well this morning my Iphone 4 started acting odd after 8 months of perfect performance. I could not hear callers unless I had the speaker on or the earphones plugged in.

    Did the usual tricks the the earphone jack - no good.

    Did a complete restore as a new phone - on the advice of Apples telephone support - no good.

    Got a Genius appointment and after a careful look for signs of water (it's never been wet) they exchanged it for a new one - a refurb I am certain.

    Works great - wonderful service.


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