Get Applecare!

Discussion in 'Buying Tips and Advice' started by bumzo1, Mar 8, 2009.

  1. bumzo1 macrumors 6502a

    Joined:
    Jan 31, 2009
    Location:
    Dallas, TX
    #1
    If your deciding whether or not to get applecare, I highly recommend it. My friend has a black macbook that was found to have a defect and yesterday he cut his finger on his keyboard. Today he called apple tech support and they are now going to either replace the entire top case of his macbook or the more probably scenario they are going to give him a brand new alu macbook. They also said that if he hadn't had apple care then they would have replaced his have done anything but apologized. So it is definately worth it to get apple care.
     
  2. br0nc080 macrumors newbie

    Joined:
    Oct 13, 2007
    Location:
    Illinois
    #2
    how exactly did the keyboard cut his finger? kind of curious about what kind of defect that is
     
  3. IJ Reilly macrumors P6

    IJ Reilly

    Joined:
    Jul 16, 2002
    Location:
    Palookaville
    #3
    It's official, this is worst reason to buy AppleCare yet.
     
  4. flopticalcube macrumors G4

    flopticalcube

    Joined:
    Sep 7, 2006
    Location:
    In the velcro closure of America's Hat
    #4
    I guess you can't win a lottery without buying a ticket either.
     
  5. jaw04005 macrumors 601

    jaw04005

    Joined:
    Aug 19, 2003
    Location:
    AR
    #5
    Your friend likely cut his finger on a cracked (or broken) top case rather than the actual keyboard.

    There's a big difference between replacing a top case and giving someone a entire new model MacBook, especially considering the top case cracking is a known issue.

    This has nothing to do with AppleCare, and everything to do with just having a warranty. If your friend was still under his original 1-year warranty, Apple would have done the same.
     

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