Get kicked out to login screen when attempting to drag a file

Discussion in 'Mac Basics and Help' started by mrshikadance, Apr 25, 2015.

  1. mrshikadance macrumors newbie

    Joined:
    Apr 25, 2015
    #1
    Hi all,

    When I'm attempting to drag a file (any file) on my Macbook Pro - the screen goes a little bit brighter then...boom...kicks me back out to the login screen.
    Anyone had these issues?
    The only thing I've done differently in the last 24hrs is use the HDMI to watch a film on my LCD TV. Any help would be greatly appreciated!

    I'm not too much of a tech person but here are my basic specs:

    Model Name: MacBook Pro
    Model Identifier: MacBookPro10,1
    Processor Name: Intel Core i7
    Processor Speed: 2.3 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Memory: 8 GB
    Boot ROM Version: MBP101.00EE.B07
    SMC Version (system): 2.3f36
     
  2. mrshikadance thread starter macrumors newbie

    Joined:
    Apr 25, 2015
    #2
    After a little experimentation, I should add that the "crash"/logout only occurs when:
    - trying to drag items on/around the desktop
    - trying to drag documents in folders while in Icon, List and Column view.

    Cover flow is the only format that will allow me to drop and drag successfully.

    Moving icons in the dock is fine.

    thanks
     
  3. Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #3
    Create a new user account, reboot and login to the new user account. Does the issues still happen?
     
  4. mrshikadance thread starter macrumors newbie

    Joined:
    Apr 25, 2015
    #4
    Yes - in both a new account and the guest account. Same parameters apply - works in cover flow etc.
     
  5. Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #5
    A couple of other things to try:
    • Repair permissions in Disk Utility and reboot.
    • Boot into safe mode (holding down shift-key while booting) and see if the issue still happens.
     
  6. mrshikadance thread starter macrumors newbie

    Joined:
    Apr 25, 2015
    #6
    Verify Disk - "the volume "..." appears to be OK"

    Boot in safe mode - it worked!

    Restarted in normal mode/normal account again - it works!

    Thanks Taz, not that it matters - but any idea what was causing this?/ what fixed it?

    thanks again
     
  7. Taz Mangus macrumors 68040

    Taz Mangus

    Joined:
    Mar 10, 2011
    #7
    I was suggesting running Repair Permissions not Repair Disk. I have no idea what was causing the issue. Maybe booting into safe mode fixed it. It could have been something that needed to be clear in maybe a cache that happened in safe mode. Not really sure. Glad I was able to help.
     
  8. mrshikadance thread starter macrumors newbie

    Joined:
    Apr 25, 2015
    #8
    Ah ok - Im not overly familiar with using Disk Utility - at least it's working now - thanks again!
     

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