Some of you may know from my credit card thread that I've had some problems from Direct TV. Its been since August since this whole ordeal began, now its October, and its still not over. Direct TV insists I owe them $200 for a DVR they claim to never have received. I did sent it out, I have the tracking number, and they still want to charge me. I've been on the phone with them for countless hours, they're playing the 'pass the buck' system, and have gotten nowhere. I have to juggle school and a part-time job, and don't have time to #^¢% around with them on the phone anymore. I want out. I will NOT pay they $200 they insist on charging me for. I really don't want to have to pay the ~$200 cancellation fee. But will If I must. I really don't want to damage my credit score in any way, I've worked too hard to screw up now... Things I've tried: - Calling. Being on hold for hours on end... - Waited their "7-10 business days" for the escalation... 3 times - Paying the bill, and ignoring the 200 surcharge - Paying everything, and calling my credit card company. Got my money back, but then the charge came back... Any Ideas? Oh how I hate them.