Hello everyone.
Apple has offered to send me a free replacement for my 2010 BTO MacBook Pro.
My machine has undergone multiple repairs in the last three years (under AppleCare). I will spare you the painful details. Suffice it to say that finally Apple has kindly agreed to replace it with a similarly specced computer. This will be a cMBPro with non-glossy display and a few extra trimmings that will roughly match the standard of my machine when it was released back in 2010.
I don't need to tell you that I am thrilled by Apple's customer service. It more than makes up for the inconveniences caused by this defective unit.
I have been told that I will be having to return my old laptop by courier next week and the BTO new unit should come a few days later.
The more perceptive of you will have noticed that delivery of my new computer will be temptingly close to the (hypothetical) release of Haswell MacBook Pros.
Question: should I keep my freebie in its unopened packaging and exchange it for a Haswell machine? I have a 2007 MBP that might serve me well enough for a few days ...
What is the maximum length of time Apple will make allowances for? Am I being greedy? I don't know what to do ...
Best wishes from Barcelona, Catalonia.
Apple has offered to send me a free replacement for my 2010 BTO MacBook Pro.
My machine has undergone multiple repairs in the last three years (under AppleCare). I will spare you the painful details. Suffice it to say that finally Apple has kindly agreed to replace it with a similarly specced computer. This will be a cMBPro with non-glossy display and a few extra trimmings that will roughly match the standard of my machine when it was released back in 2010.
I don't need to tell you that I am thrilled by Apple's customer service. It more than makes up for the inconveniences caused by this defective unit.
I have been told that I will be having to return my old laptop by courier next week and the BTO new unit should come a few days later.
The more perceptive of you will have noticed that delivery of my new computer will be temptingly close to the (hypothetical) release of Haswell MacBook Pros.
Question: should I keep my freebie in its unopened packaging and exchange it for a Haswell machine? I have a 2007 MBP that might serve me well enough for a few days ...
What is the maximum length of time Apple will make allowances for? Am I being greedy? I don't know what to do ...
Best wishes from Barcelona, Catalonia.
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