I'm not sure which forum is the right one to post this. But I know that if there is anywhere to get advice on this issue, it's Macrumors. So thanks in advance. Here's the story: My sister wanted to buy an iPhone for her boyfriend for valentine's day, but they actually ended up breaking up instead. She couldn't actually buy him an iPhone itself, because she's not on his cell phone plan. So she bought him a gift card for the exact amount (including tax). However, the Apple folks are telling her that she cannot return the gift card (even though it was purchased in lieu of an iPhone, which is returnable if it is not personalized). Is there anything that she can do, outside of begging the store manager (and of course bringing in the receipts to prove that it's not a fake card)??? I know that the Apple policies are very clear that gift cards are nonrefundable, but I'm sure that someone somewhere can make an exception for a unique situation.