Getting a Replacement

Discussion in 'iPod touch' started by CanadianEh, Jul 4, 2010.

  1. CanadianEh macrumors member

    Joined:
    Jan 17, 2009
    #1
    Hi everyone. I purchased an I-Touch (16GB) last August. Been experiencing some problems when charging via wall adaptor. Called Apple and they will be sending me a replacement. Do you know if the replacements are usually the current generation or the original? Thanks.
     
  2. SnowLeopard2008 macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #2
    Whatever generation you sent in is the generation you get back.
     
  3. CanadianEh thread starter macrumors member

    Joined:
    Jan 17, 2009
    #3
    Darn, I was hoping I would get the latest. :(
     
  4. liamkp macrumors 68020

    liamkp

    Joined:
    May 29, 2010
    #4
    No offense, but thats kind of stupid to think.
     
  5. CanadianEh thread starter macrumors member

    Joined:
    Jan 17, 2009
    #5
    everyone's entitled to their opinion.
     
  6. cherieaustralia macrumors newbie

    cherieaustralia

    Joined:
    Sep 4, 2009
    Location:
    Australia
    #6
    Wouldn't that be the best surprise if you did get the latest model sent back to you!
    I'm in the same situation, waiting for a fix or a replacement with my iPod touch which froze when I installed IOS 4.
    What I wonder is, will IOS 4 be installed when I get my touch back? I'm a bit nervous about installing IOS 4 again incase the same thing happens all over again.
     
  7. saxon48 macrumors 6502a

    saxon48

    Joined:
    Jun 14, 2010
    Location:
    Barad-dûr
    #7

    Just a hunch, but I would be inclined to believe that iOS4 will be installed when your replacement Touch comes. Apple will want to promote the new OS, not 3.1.3 (unless, of course, you had the 1st generation Touch :p )
     
  8. cherieaustralia macrumors newbie

    cherieaustralia

    Joined:
    Sep 4, 2009
    Location:
    Australia
    #8
    thanks Saxon! That does make sense doesn't it :) Yes its a 2G
     
  9. CanadianEh thread starter macrumors member

    Joined:
    Jan 17, 2009
    #9
    I should be getting the replacement in about 2 weeks. They're putting the original engraving as well. Now that's customer service.
     
  10. cherieaustralia macrumors newbie

    cherieaustralia

    Joined:
    Sep 4, 2009
    Location:
    Australia
    #10
    That's great!
    I heard today that my iPod has "reached our repair centre"
    It's taken seven days to get that far.
     
  11. liamkp macrumors 68020

    liamkp

    Joined:
    May 29, 2010
    #11
    I know.
    That would be awesome!
    If they engrave it they should re-install it.
    Cool.
     
  12. cherieaustralia macrumors newbie

    cherieaustralia

    Joined:
    Sep 4, 2009
    Location:
    Australia
    #12
    I received my replacement iPod Touch 2G 8GB back today. It's running beautifully BUT its the 2.2.1 software version. Apple are inviting me to upgrade the software to 4.0. I'm freaking out about going through the same problem again with 4.0 Is there a way to download "through Apple downloads" the software version just prior to 4.0 ?
     
  13. CanadianEh thread starter macrumors member

    Joined:
    Jan 17, 2009
    #13
    Interesting. I should be getting my replacement in a week and a bit. I just got my box to return my old I-Touch last Friday.
     
  14. liamkp macrumors 68020

    liamkp

    Joined:
    May 29, 2010
    #14
    http://www.felixbruns.de/iPod/firmware/ download the 3.1.2, the 3.1.3 firmware file is corrupted.
     
  15. cherieaustralia macrumors newbie

    cherieaustralia

    Joined:
    Sep 4, 2009
    Location:
    Australia
  16. liamkp macrumors 68020

    liamkp

    Joined:
    May 29, 2010
    #16
    Anytime. :)
     

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