Getting a yellow screen sorted after return period

Discussion in 'iMac' started by thedon1, Sep 1, 2010.

  1. thedon1 macrumors 6502

    Joined:
    Jun 26, 2010
    #1
    I am on my first replacement imac and there is still some yellowing on my screen. Not as bad as my first but it is still there.

    It doesn't really affect me but someone else in my household may be doing some graphic design so it could become an issue.

    I need the computer now and will be going on holiday very soon. When i return i will be out of the normal return period. I'm assuming this is covered under my applecare?

    I'd assume it is but just want to make sure.
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #2
    It will be dealt as a warranty case then. That means they will likely replace the LCD instead of the whole computer
     
  3. symbology macrumors regular

    Joined:
    Aug 4, 2010
    #3
    And I hear that they will only do that once for the "yellowing" issue.
     
  4. ramallite macrumors member

    Joined:
    Jan 5, 2004
    Location:
    Greensboro
    #4
    Are you sure about that? I specifically asked the Apple Store Genius and he told me that they would "fix it" no matter what. There is no rule that they'll replace only once, he said.

    BTW I was within my 14-day return window but I still preferred to replace just the LCD screen instead of having a whole new iMac shipped which might have the same problem. Now I'm waiting for the part to arrive so I can take my iMac in for surgery.
     
  5. symbology macrumors regular

    Joined:
    Aug 4, 2010
    #5
    I sent you a PM
     

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