Getting an iPhone 6 screen replaced

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Roquefort, Apr 7, 2016.

  1. Roquefort macrumors member

    Joined:
    Apr 29, 2005
    Location:
    U.S. west coast
    #1
    My iPhone 6 hit the pavement and now it has cracked glass on the front. It's still working fine, otherwise.

    There's a one-person local business that repairs iPhone, including replacing the glass. It's recommended by my friends who have used their services. So I know they are legit and the prices are reasonable.

    Is there anything special I need to be wary of, technical-wise, when having the glass replaced?
     
  2. rigormortis, Apr 7, 2016
    Last edited: Apr 7, 2016

    rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #2
    do not allow anyone to replace your screen. because of the new security in iOS 9 your touch id will break. and you will not be able to use apple pay. go to a genius bar instead. they fix the phones. prices are 109 , 129 and 149 , depending on the model. 149 is the 6s+

    if you are running iOS 9.2.1 13d15 your iPhone will brick with error 53
    if you are running iOS 9.2.2 13d20 your phone's touch id system will not work until the new screen is paired to the phone by apple

    third party companies that replace screens on the 6, 6 plus, 6s and 6s plus are no longer recommended


    http://www.theverge.com/2016/2/5/10923780/error-53-iphone-screen-repair-third-party
    https://support.apple.com/en-us/HT205628
     
  3. xixi.li macrumors regular

    Joined:
    Nov 25, 2015
    Location:
    hongkong
    #3
    If you take it to the repair store, nothing will be go wrong.lol
     
  4. rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #4
    how so? where were you in February? did you lose your superman powers in the fortress of solitude ?
    were you on an island with a soccer ball?

    all i heard for months is how people went and got third party screen replacements and found their phones bricked and apple at the time was charging people 269-329 dollars to replace the phone

    i posted the support article. it clearly says if you have your screen replaced to please see us about touch id service.

    i had my screen replaced last month at the genius bar. they erased my finger prints because it is necessary to do so when replacing screens.

    im not up to date on third party screen repair shops. how do they reset touch id?? they probably have to attach it to a computer and have that computer tell the iPhone thats the screen is ok
     
  5. jgelin macrumors 6502a

    jgelin

    Joined:
    Jul 30, 2015
    Location:
    St Petersburg, FL
    #5
    Apple then removed this feature and it's back to normal. Go to the place. Get your phone fixed. It will be fine.
    --- Post Merged, Apr 8, 2016 ---
    Probably because they replaced the whole assembly. Most repair shops just transfer the sensor over and the camera only replacing the LCD itself and not the whole part with the two others as Apple does.
     
  6. rigormortis, Apr 8, 2016
    Last edited: Apr 8, 2016

    rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #6


    show me the support notes that say this was removed in iOS 9.3

    its not like apple to remove security features. so you're telling me with tim saying we don't want to weaken iOS for the fbi, that they weakened iOS behind our back?


    they didn't remove it. what they did was disable touch id which requires the repair shop to transplant the old home button onto the new screen assembly with a heat gun. if you take it to the apple store you might even get a new home button

    they did not remove it. all they did was apologize and say that this was supposed to be a diagnostic test during manufacturing and we are sorry, and then shut down touch id and apple pay is until the iPhone knows about the new home button
    --- Post Merged, Apr 8, 2016 ---
    If the Home Button itself is damaged or Touch ID isn’t working, the only way to fix this is and to retain Touch ID is to send your device to Apple.

    http://www.forbes.com/sites/antonyl...-what-about-third-party-repairs/#6af7f48e5785

    ask forbes to change that article to say its all better now because apple weakened ios. they didn't weaken anything if the place botches your home button or cable , you have to spend 269-359 to get touch id back

    my final statement is that some local shops actually charge more then apple. two of my shops are only $10 or $20 less then apple. i don't think the savings are worth the risk
     
  7. kagharaht macrumors 6502a

    Joined:
    Oct 7, 2007
    #7
    I don't think those repair shops provides a guarantee on the work. Apple does when they replace your screen.
     
  8. jgelin macrumors 6502a

    jgelin

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    Jul 30, 2015
    Location:
    St Petersburg, FL
    #8
  9. rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #9
    9.2.1 fixes bricking. it will not restore the lost touch id/apple pay function. you will still have to pay $269 to $329 for a total iPhone replacement if you want your apple pay back if the repair shop botched it

    THE END
     
  10. jgelin macrumors 6502a

    jgelin

    Joined:
    Jul 30, 2015
    Location:
    St Petersburg, FL
    #10
    Well I've just gotten the screen replaced at a third party for much cheaper on iPhone 6, repairs garunteed for a year and Touch ID works just as it did on day 1.
    "If the repair shop botches it" is a pretty high if, they kind of are in business to do just this sort of thing: Cheaper, near at cost repair?
    Willing to take my chances than pay an arm and a leg for something that probably just isn't going to occur. Plus, if you bring your device in for screen repair then Touch ID doesn't work... That shop better hope they have insurance because they will be getting a claim from me.
     
  11. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #11
    Well…only thing not mentioned here is that third party repairs will void your warranty.

    So. If you had any Applecare+ or one year warranty remaining and you get a third party repair you can kiss warranty goodbye. Apple will no longer touch your phone once they find third party parts in it. If you had AC+ you can also kiss any kind of refund for the remaining balance goodbye.

    If you are out of warranty then this is irrelevant of course. But something to consider about third party repairs when you do have warranty.
     
  12. xixi.li macrumors regular

    Joined:
    Nov 25, 2015
    Location:
    hongkong
    #12
    Not all the third party screen replacements are perfect. but it is a good choice to take.
    Just choice a big Chain stores.
    What i mean is you know a little things about the third party screen replacements!!
     
  13. Roquefort thread starter macrumors member

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    Apr 29, 2005
    Location:
    U.S. west coast
    #13
    The screen replacement service at Best Buy appears to be a poor choice: expensive, slow, and available only if you have their purchase protection plan.
     
  14. Roquefort, Apr 9, 2016
    Last edited: Jul 13, 2016

    Roquefort thread starter macrumors member

    Joined:
    Apr 29, 2005
    Location:
    U.S. west coast
    #14
    Thanks for the suggestions, everyone. I played it safe, took the phone to Apple, and paid $109 plus tax for a screen replacement and 90-day warranty. It took an hour.
     
  15. pranx macrumors newbie

    Joined:
    May 22, 2016
    #15
    hi..
    will my messages, photos or data resident on phone get affected if i give it for screen replacement? can someone please advise me?
     
  16. nieks macrumors member

    nieks

    Joined:
    Apr 7, 2016
    Location:
    The Netherlands
    #16
    Total bullsh#t. If you replace (I can even do it myself) the screen, you transfer the old TouchID Home button to the new screen. Duh.
     
  17. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #17
    Things shouldn't be affected, but they could be, so best to make a backup.
     

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