Getting an iPhone 6 screen replaced

Roquefort

macrumors member
Original poster
Apr 29, 2005
64
4
U.S. west coast
My iPhone 6 hit the pavement and now it has cracked glass on the front. It's still working fine, otherwise.

There's a one-person local business that repairs iPhone, including replacing the glass. It's recommended by my friends who have used their services. So I know they are legit and the prices are reasonable.

Is there anything special I need to be wary of, technical-wise, when having the glass replaced?
 
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rigormortis

macrumors 68000
Jun 11, 2009
1,813
229
do not allow anyone to replace your screen. because of the new security in iOS 9 your touch id will break. and you will not be able to use apple pay. go to a genius bar instead. they fix the phones. prices are 109 , 129 and 149 , depending on the model. 149 is the 6s+

if you are running iOS 9.2.1 13d15 your iPhone will brick with error 53
if you are running iOS 9.2.2 13d20 your phone's touch id system will not work until the new screen is paired to the phone by apple

third party companies that replace screens on the 6, 6 plus, 6s and 6s plus are no longer recommended


http://www.theverge.com/2016/2/5/10923780/error-53-iphone-screen-repair-third-party
https://support.apple.com/en-us/HT205628
 
Last edited:

rigormortis

macrumors 68000
Jun 11, 2009
1,813
229
If you take it to the repair store, nothing will be go wrong.lol
how so? where were you in February? did you lose your superman powers in the fortress of solitude ?
were you on an island with a soccer ball?

all i heard for months is how people went and got third party screen replacements and found their phones bricked and apple at the time was charging people 269-329 dollars to replace the phone

i posted the support article. it clearly says if you have your screen replaced to please see us about touch id service.

i had my screen replaced last month at the genius bar. they erased my finger prints because it is necessary to do so when replacing screens.

im not up to date on third party screen repair shops. how do they reset touch id?? they probably have to attach it to a computer and have that computer tell the iPhone thats the screen is ok
 

jgelin

macrumors 6502a
Jul 30, 2015
901
1,064
St Petersburg, FL
do not allow anyone to replace your screen. because of the new security in iOS 9 your touch id will break. and you will not be able to use apple pay. go to a genius bar instead. they fix the phones. prices are 109 , 129 and 149 , depending on the model. 149 is the 6s+

if you are running iOS 9.2.1 13d15 your iPhone will brick with error 53
if you are running iOS 9.2.2 13d20 your phone's touch id system will not work until the new screen is paired to the phone by apple

third party companies that replace screens on the 6, 6 plus, 6s and 6s plus are no longer recommended


http://www.theverge.com/2016/2/5/10923780/error-53-iphone-screen-repair-third-party
https://support.apple.com/en-us/HT205628
Apple then removed this feature and it's back to normal. Go to the place. Get your phone fixed. It will be fine.
[doublepost=1460124940][/doublepost]
i had my screen replaced last month at the genius bar. they erased my finger prints because it is necessary to do so
Probably because they replaced the whole assembly. Most repair shops just transfer the sensor over and the camera only replacing the LCD itself and not the whole part with the two others as Apple does.
 

rigormortis

macrumors 68000
Jun 11, 2009
1,813
229
Apple then removed this feature and it's back to normal. Go to the place. Get your phone fixed. It will be fine.
[doublepost=1460124940][/doublepost]
Probably because they replaced the whole assembly. Most repair shops just transfer the sensor over and the camera only replacing the LCD itself and not the whole part with the two others as Apple does.


show me the support notes that say this was removed in iOS 9.3

its not like apple to remove security features. so you're telling me with tim saying we don't want to weaken iOS for the fbi, that they weakened iOS behind our back?


they didn't remove it. what they did was disable touch id which requires the repair shop to transplant the old home button onto the new screen assembly with a heat gun. if you take it to the apple store you might even get a new home button

they did not remove it. all they did was apologize and say that this was supposed to be a diagnostic test during manufacturing and we are sorry, and then shut down touch id and apple pay is until the iPhone knows about the new home button
[doublepost=1460126006][/doublepost]If the Home Button itself is damaged or Touch ID isn’t working, the only way to fix this is and to retain Touch ID is to send your device to Apple.

http://www.forbes.com/sites/antonyl...-what-about-third-party-repairs/#6af7f48e5785

ask forbes to change that article to say its all better now because apple weakened ios. they didn't weaken anything if the place botches your home button or cable , you have to spend 269-359 to get touch id back

my final statement is that some local shops actually charge more then apple. two of my shops are only $10 or $20 less then apple. i don't think the savings are worth the risk
 
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kagharaht

macrumors 6502a
Oct 7, 2007
900
390
I don't think those repair shops provides a guarantee on the work. Apple does when they replace your screen.
 

jgelin

macrumors 6502a
Jul 30, 2015
901
1,064
St Petersburg, FL

rigormortis

macrumors 68000
Jun 11, 2009
1,813
229
9.2.1 fixes bricking. it will not restore the lost touch id/apple pay function. you will still have to pay $269 to $329 for a total iPhone replacement if you want your apple pay back if the repair shop botched it

THE END
 
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jgelin

macrumors 6502a
Jul 30, 2015
901
1,064
St Petersburg, FL
Well I've just gotten the screen replaced at a third party for much cheaper on iPhone 6, repairs garunteed for a year and Touch ID works just as it did on day 1.
"If the repair shop botches it" is a pretty high if, they kind of are in business to do just this sort of thing: Cheaper, near at cost repair?
Willing to take my chances than pay an arm and a leg for something that probably just isn't going to occur. Plus, if you bring your device in for screen repair then Touch ID doesn't work... That shop better hope they have insurance because they will be getting a claim from me.
 

eyoungren

macrumors Core
Aug 31, 2011
22,261
14,993
ten-zero-eleven-zero-zero by zero-two
Well…only thing not mentioned here is that third party repairs will void your warranty.

So. If you had any Applecare+ or one year warranty remaining and you get a third party repair you can kiss warranty goodbye. Apple will no longer touch your phone once they find third party parts in it. If you had AC+ you can also kiss any kind of refund for the remaining balance goodbye.

If you are out of warranty then this is irrelevant of course. But something to consider about third party repairs when you do have warranty.
 

xixi.li

macrumors regular
Nov 25, 2015
192
39
hongkong
how so? where were you in February? did you lose your superman powers in the fortress of solitude ?
were you on an island with a soccer ball?

all i heard for months is how people went and got third party screen replacements and found their phones bricked and apple at the time was charging people 269-329 dollars to replace the phone

i posted the support article. it clearly says if you have your screen replaced to please see us about touch id service.

i had my screen replaced last month at the genius bar. they erased my finger prints because it is necessary to do so when replacing screens.

im not up to date on third party screen repair shops. how do they reset touch id?? they probably have to attach it to a computer and have that computer tell the iPhone thats the screen is ok
Not all the third party screen replacements are perfect. but it is a good choice to take.
Just choice a big Chain stores.
What i mean is you know a little things about the third party screen replacements!!
 

Roquefort

macrumors member
Original poster
Apr 29, 2005
64
4
U.S. west coast
Thanks for the suggestions, everyone. I played it safe, took the phone to Apple, and paid $109 plus tax for a screen replacement and 90-day warranty. It took an hour.
 
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pranx

macrumors newbie
May 22, 2016
5
0
hi..
will my messages, photos or data resident on phone get affected if i give it for screen replacement? can someone please advise me?
 

nieks

macrumors 6502
Apr 7, 2016
336
198
The Netherlands
9.2.1 fixes bricking. it will not restore the lost touch id/apple pay function. you will still have to pay $269 to $329 for a total iPhone replacement if you want your apple pay back if the repair shop botched it

THE END
Total bullsh#t. If you replace (I can even do it myself) the screen, you transfer the old TouchID Home button to the new screen. Duh.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
48,959
17,604
hi..
will my messages, photos or data resident on phone get affected if i give it for screen replacement? can someone please advise me?
Things shouldn't be affected, but they could be, so best to make a backup.
 
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