Getting AppleCare

Discussion in 'MacBook Pro' started by uaecasher, Jun 6, 2009.

  1. uaecasher macrumors 65816

    uaecasher

    Joined:
    Jan 29, 2009
    Location:
    Stillwater, OK
    #1
    Hello,
    I'm living in Dubai and I have bought a uMBP from a computer shop and I'm thinking of getting AppleCare, so where should i buy it from and how will apple know when i bought it (should i show them the receipt from computer shop i bought from?)

    note: the computer shop is not official apple reseller.

    thank you
     
  2. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #2
    Anywhere. If price isn't an issue you can call up AppleCare and purchase it over the phone. You can try eBay. Some have had success some have not so you might want to be cautious.
     
  3. angemon89 macrumors 68000

    angemon89

    Joined:
    Feb 5, 2008
    Location:
    The place where Apple designs stuff
    #3
    Apple knows the date of purchase from the serial number.
    Just go here, type in your Macs serial number, and you'll get the date your warranty expires (which is 1 year after purchase).
     
  4. uaecasher thread starter macrumors 65816

    uaecasher

    Joined:
    Jan 29, 2009
    Location:
    Stillwater, OK
    #4
    I'm getting this error:

    We're sorry, our system is not available at this time.

    can you check and see if you get the same error

    thanks
     
  5. angemon89 macrumors 68000

    angemon89

    Joined:
    Feb 5, 2008
    Location:
    The place where Apple designs stuff
    #5
    Yeah, me too. Probably just site maintenance going on. Try a little bit later on.
     
  6. uaecasher thread starter macrumors 65816

    uaecasher

    Joined:
    Jan 29, 2009
    Location:
    Stillwater, OK
  7. Aboo macrumors 6502a

    Joined:
    Jul 7, 2008
    #7
    He is on the black list. Don't buy Apple Care from him. There is a thread in the Buying Advice forum that has an extensive discussion about buying Apple Care on eBay. The general consensus in the thread has been to only buy boxed versions of Apple Care on ebay.
     
  8. angemon89 macrumors 68000

    angemon89

    Joined:
    Feb 5, 2008
    Location:
    The place where Apple designs stuff
    #8
    Yeah, you have to be careful with eBay and AppleCare. I too would only advise you get a sealed AppleCare box from a reputable seller.
     
  9. uaecasher thread starter macrumors 65816

    uaecasher

    Joined:
    Jan 29, 2009
    Location:
    Stillwater, OK
    #9
    I think i will just buy it from Apple Store. It's much safer
     
  10. uaecasher thread starter macrumors 65816

    uaecasher

    Joined:
    Jan 29, 2009
    Location:
    Stillwater, OK
    #10
    guys i can open the warranty status site now, but now when i enter my serial and country i get this error:

    We're sorry, the transaction cannot be completed at this time. Please try again later or contact us.


    can anyone please check if they are getting the same error.


    thanks
     
  11. uaecasher thread starter macrumors 65816

    uaecasher

    Joined:
    Jan 29, 2009
    Location:
    Stillwater, OK
  12. u49aa2 macrumors 6502a

    u49aa2

    Joined:
    Nov 3, 2008
    Location:
    Between Heaven and Hell
  13. uaecasher thread starter macrumors 65816

    uaecasher

    Joined:
    Jan 29, 2009
    Location:
    Stillwater, OK
    #14
    yes i tried it, it showed that my warranty finishes on Nov, 2009. But i bought it from the store in Feb 2009...
     
  14. angemon89 macrumors 68000

    angemon89

    Joined:
    Feb 5, 2008
    Location:
    The place where Apple designs stuff
    #15
    Did you buy it new? If you have proof of purchase(receipt) you can contact Apple to see if they can update it for you. I'm not 100% sure it will work because you didn't buy it from an authorized shop, but you can still try. Just click on where it says "If you believe that this information is inaccurate, learn how to update your coverage status" after you enter your serial number. Then follow the steps to submit all the information Apple requests.
     
  15. u49aa2 macrumors 6502a

    u49aa2

    Joined:
    Nov 3, 2008
    Location:
    Between Heaven and Hell
    #16
    If you bought it from i legit. shop (that sells new products, rather returned or used) then, i think you can contact apple with your receipt and your mac info, and they should be able to adjust it.
     
  16. uaecasher thread starter macrumors 65816

    uaecasher

    Joined:
    Jan 29, 2009
    Location:
    Stillwater, OK
    #17
    I did buy it new, what i think the thing is that the store bought it from an apple store outside the UAE, then resell it here. I will try to contact apple/store and see what happens.
     

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