Getting button presses when phone held to face

Discussion in 'iPhone' started by retrospek, Jun 24, 2010.

  1. retrospek macrumors 6502a

    retrospek

    Joined:
    Sep 28, 2004
    Location:
    UK
    #1
    Anyone else with this issue on iPhone 4.

    When I'm on a call my face is activating the buttons on the screen (such as mute !)

    I never had this issue with 3GS.

    Seems like the proximity sensor isn't working correctly.
     
  2. OasisNYK macrumors 6502

    Joined:
    Nov 29, 2004
    #2
    You shouldnt be holding a cell phone up to your face on a regular basis, you technically should be using a wired headset...

    But I wonder if its just something in the 4.0 software they need to tweak? Seems like there are some bugs that have to be fixed so its not out of the question.
     
  3. paulyras macrumors 6502

    Joined:
    Dec 3, 2006
    Location:
    Singapore
    #3
    I'm having the exact same issue, but I keep hitting speakerphone. I think you're right about the proximity sensor not working well. I hope this is a software fix. I don't want to deal with a swap and fast.
    Let me know if you come up with any ideas...
     
  4. -aggie- macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #4
    I assume you’re not covering the sensor with a case? It does sound like your proximity sensor is messed up. I wouldn’t think this could be fixed by a software update.
     
  5. MRSooner macrumors newbie

    Joined:
    Jun 9, 2010
  6. Ntombi macrumors 68040

    Ntombi

    Joined:
    Jul 1, 2008
    Location:
    Bostonian exiled in SoCal
    #6
    Who the hell says so? :rolleyes:

    Yes, I'm having the same issue. :( It's the only problem I've found with this phone so far, and I hope there's a fix soon.
     
  7. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #7
    I too have the problem. In the 3 phone calls I've made, I accidentally pressed the FaceTime button, muted another call, and for the 3rd call, I ended the call and called back, without ever taking the phone away from my face. This is a far worse annoyance than having to hold the phone a specific way.
     
  8. robotkiller macrumors 6502

    robotkiller

    Joined:
    Oct 25, 2009
    #8
    Used to have this problem on my Droid - which was way worse in this regard than the iPhone4. I haven't had any problems so far.
     
  9. ringemaster macrumors member

    Joined:
    Jul 9, 2008
    #9
    I've had this issue too.....only I found out after being on hold w/Apple for 25 minutes. When he finally picked up on the other end I got a 'Hello? Hello? F***in A. [Click]"
     
  10. Blueline29 macrumors 68020

    Blueline29

    Joined:
    Jun 16, 2009
    Location:
    Windermere, FL
    #10
    I had this happen on 1 of about 10 calls this afternoon so far. It was an important one; luckily, all I ended up hitting was 5# and didn't hang up on the guy.
     
  11. Jnyce macrumors regular

    Joined:
    Jun 14, 2010
    #11
    In another thread it was stated that the placement of the the proximity sensor was the culprit of said issue. I found that when you adjust the phone to a almost vertical angle the problem doesn't occur anymore. YMMV
     
  12. lorenwade macrumors 68000

    lorenwade

    Joined:
    Aug 27, 2008
    #12
    WTF - Seriously?

    Wow. It's a phone first. It's meant to be used as a phone. Technically, you should be able to hold it up to your face to use it before the ability of using it as a headset. ;)
     
  13. flavamactop macrumors member

    Joined:
    Feb 27, 2008
    #13
    What? I also recommend never breathing through your mouth, and only through your nose.
     
  14. LadyC macrumors newbie

    Joined:
    May 13, 2008
    #14
    This happened to my boyfriend and I today - his ear started pushing the number keys (owww loud DTMF tones), and when I took the phone away from my ear my contacts were up, with the green bar at the top saying return to call. Very strange.
     

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