I am trying to reduce IT support incidents for a client. (Bosses are my brother and sister-in-law. Most of it is setting up replacement PCs. The problem is that some PCs are critical (act as servers for Contact Management software, Sage etc.) This causes disruption to business. I want to move them to cloud based services so business is not disrupted on PC breakdown and so that they can use any computer to access these services (via browser). Do not want expensive dedicated server overkill. However, that are very non-tech and don't understand why this is of benefit. I say it will save them money but they do not trust/understand the tech. i.e. they confuse the ethernet cable with the power cable on a MacBook Pro. I have tried to explain the tech many times. Can anyone point me to any info on the web that talks about IT trust so I don't end up pulling all my hair out? Thanks!