Getting client to use cloud tech

I am trying to reduce IT support incidents for a client. (Bosses are my brother and sister-in-law.

Most of it is setting up replacement PCs.

The problem is that some PCs are critical (act as servers for Contact Management software, Sage etc.)

This causes disruption to business.

I want to move them to cloud based services so business is not disrupted on PC breakdown and so that they can use any computer to access these services (via browser). Do not want expensive dedicated server overkill.

However, that are very non-tech and don't understand why this is of benefit. I say it will save them money but they do not trust/understand the tech. i.e. they confuse the ethernet cable with the power cable on a MacBook Pro.

I have tried to explain the tech many times.

Can anyone point me to any info on the web that talks about IT trust so I don't end up pulling all my hair out?

Thanks!

 

Brilliant, thanks. I will use this idea.

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Thanks. Not quite what I was looking for.

However, I would say that I have access to lots of senstive data for lots of clients in single locations. That's a lot of trust in one person. If my clients embrace cloud services, that surely means that they are distributing trust among many organisations who have to maintain that trust in order to continue as a business. A better scenario? I think so.