Getting my music back

Discussion in 'iPod' started by Chuushajou, Mar 26, 2010.

  1. Chuushajou macrumors regular

    Joined:
    Mar 19, 2010
    Location:
    London
    #1
    OK, Not totally sure that this is in the right part, but we'll soon see.. :rolleyes:

    My Windows PC's Hard-drive failed, and in doing so I lost all my music which I bought from iTunes, therefore is it possible to email Apple and get them to activate my account so I can re-download my music and apps again?


    -Many Thanks :D
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    You can try emailing them. I know that has worked in the past but now that when you buy your music they prompt you to back it up.

    Hopefully this will be a valuable life lesson to back up your data!
     
  3. mstrze macrumors 68000

    Joined:
    Nov 6, 2009
    #3
    Short answer...not all.

    They may take pity on you and give you back some of your music, but I can't imagine they would allow you to re-download all of it. In fact, there may be some items that don't even exist anymore on the site (songs and apps get changed/moved around/deleted at Apple HQ all the time) so they couldn't offer you a chance to redownload everything.

    It's a horrible shame you didn't back up. For the longest time, the ONLY thing I had a backup for was my iTunes library. I figured I would be out several hundred dollars/pounds if my HDD ever crashed.
     
  4. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #4
    Backups are the first thing you should do! With about 30,000 songs in my library, it would cost me a small fortune (and several years of work) to recreate it if I lost it, so I have it backed up in 3 separate locations.
     
  5. Chuushajou thread starter macrumors regular

    Joined:
    Mar 19, 2010
    Location:
    London
    #5
    OK Thanks guys, I understand about backing up, but the latest backup was about 2 months ago, so I don't have all my up to date music, which is shame. Oh-well, I'm going to email them before I go out tonight, hopefully it will take my mind off the subject ;)

    EDIT: I can't seem to find an email address, any help?
     
  6. Chuushajou thread starter macrumors regular

    Joined:
    Mar 19, 2010
    Location:
    London
    #7

    Thanks :)

    OK whilst searching I found this;
    http://support.apple.com/kb/HT1329

    "While you can use the Transfer Purchases from iPod option under the File menu to copy iTunes Store purchases from the iPod to another computer"

    Seeing as the majority of music I have backed up is not bought through iTunes, but ripped CDs, Could I use this method to transfer my purchases from my Windows PC to my forthcoming Mac?

    Actually, never-mind, I figured it out, and got all my music back :D
     

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