iPhone Getting prompted for iCloud password after battery replacement

Morac

macrumors 65816
Original poster
Dec 30, 2009
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164
Since getting my battery replaced yesterday (had to turn off find my iPhone, but turned it back on) when I go to Settings, tap my name and then tap one of my devices at the bottom, I need to enter my iCloud password if I haven’t done so within like an hour or two. I never used to have to do that and still don’t on my iPad.

Any idea why this is and how I can get it to stop?
 

Morac

macrumors 65816
Original poster
Dec 30, 2009
1,144
164
I signed out of iCloud and back in and that made no difference. After about an hour, if I tap on anything in the iCloud screen, I need to enter my iCloud password.
 

BugeyeSTI

macrumors 68030
Aug 19, 2017
2,720
1,861
Arizona
Sign out of everything that uses your AppleID password and sign back in. I mean EVERYTHING. iMessage, FaceTime, iTunes, App Store, iCloud, etc. It’s happened to me before and theres no way to know no which one is causing the issue. It’s a pain but, it worked for me
 
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ftaok

macrumors 603
Jan 23, 2002
6,137
1,162
East Coast
I read in another post that this happens because you have music files that are tied to someone else's iTunes account. Could this be the case for your situation? Perhaps you can delete all music files downloaded to your iPhone (as long as you have a backup somewhere).
 

Morac

macrumors 65816
Original poster
Dec 30, 2009
1,144
164
I contacted Apple and they had me sign out of iCloud and iTunes and also remove an MDM profile and turn off my passcode and finally removed my iPhone as a trusted device from the Apple ID web site. I then turned the passcode back on and signed back into iCloud. That seemed to fix it, though signing in to iCloud hung (had to kill Settings app) and then I couldn’t sign into iTunes (rebooting fixed that). Seems okay now though.
 
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