iPod touch Getting ready to return my touch

deadonarrival

macrumors newbie
Original poster
Oct 22, 2007
2
0
I have had my touch for about a month and have really enjoyed it but I am thinking of returning. I purchased from Costco and have not had to much of a problem with dark video. I cannot get a movie to play from start to finish at all. Converted using dvd decryptor and videora and movie cuts out or freezes and stops. Used dvd decryptor and nero 8 and audio and video do not sync and movie cuts out. Downloaded movie purchased from Itunes and 1 episode would not play at all. Restored Ipod twice and movie played but then froze and stopped. Have had problems with songs doing the same thing. They play fine in Itunes but not on touch. I love the Touch but when you spend $400.00 on a mobile device it should at least work to some degree.

Any recommendations?
 

uicandrew

macrumors 6502a
Jan 19, 2006
553
1
I have had my touch for about a month and have really enjoyed it but I am thinking of returning. I purchased from Costco and have not had to much of a problem with dark video. I cannot get a movie to play from start to finish at all. Converted using dvd decryptor and videora and movie cuts out or freezes and stops. Used dvd decryptor and nero 8 and audio and video do not sync and movie cuts out. Downloaded movie purchased from Itunes and 1 episode would not play at all. Restored Ipod twice and movie played but then froze and stopped. Have had problems with songs doing the same thing. They play fine in Itunes but not on touch. I love the Touch but when you spend $400.00 on a mobile device it should at least work to some degree.

Any recommendations?
use handbrake to rip the dvd to ipod touch compatible mp4
 

deadonarrival

macrumors newbie
Original poster
Oct 22, 2007
2
0
getting ready to return my touch

I could try this for DVD's but what about the movie downloaded from Itunes? It froze and I also got tiling and a couple of green blocks, then loss of audio before it stopped. Any ideas?
 

gkarris

macrumors G3
Dec 31, 2004
8,168
827
"My Own Private Idaho”
I have had my touch for about a month and have really enjoyed it but I am thinking of returning. I purchased from Costco and have not had to much of a problem with dark video. I cannot get a movie to play from start to finish at all. Converted using dvd decryptor and videora and movie cuts out or freezes and stops. Used dvd decryptor and nero 8 and audio and video do not sync and movie cuts out. Downloaded movie purchased from Itunes and 1 episode would not play at all. Restored Ipod twice and movie played but then froze and stopped. Have had problems with songs doing the same thing. They play fine in Itunes but not on touch. I love the Touch but when you spend $400.00 on a mobile device it should at least work to some degree.

Any recommendations?
If an Apple iPod made to play video doesn't play iTunes video, even after updates, then it's defective.

Take it back...
 

0007776

Suspended
Jul 11, 2006
6,474
8,164
Somewhere
Take it to the apple store and they should fix or replace it. If you enjoy it I would not return it since this should be covered by the warrenty.
 

mrhockey123

macrumors regular
Sep 16, 2007
148
0
If you've got AVIs on the comp and want to convert them, use iSquint - it works well. I've used handbreak for some movies, and isquint for some avi. Couldn't be any happier!

It sounds like your encoder isn't doing a good enough job. Maybe your discs are scratched? just random thoughts
 

maestrokev

macrumors 6502a
Apr 23, 2007
874
8
Canada
Perhaps you have a lemon. Best thing about buying from Costco is their liberal return policy. Try another one and see if it still happens. No problems with my Touch.
 

Kenal0

macrumors regular
Sep 15, 2007
161
0
Perhaps you have a lemon. Best thing about buying from Costco is their liberal return policy. Try another one and see if it still happens. No problems with my Touch.
I would take it back and exchange it. It is defective. I have played all kinds of converted files and itunes downloads and have not had one freeze up or crash of any kind. This is not normal and for 400 you should not have to deal with that.
 

dikiem

macrumors member
Oct 12, 2007
47
0
Take it to the apple store and show them you have a problem, chances are they will swap it for you.

They did it for me. I got mine off Amazon.com, had a problem with it and took it to the apple store, the store manager exchanged it for me.
 

gowanis

macrumors 6502
Sep 22, 2007
413
7
also no problems here playing any videos. sounds like you have a bad one.

i use videora to convert stuff like avi to mp4 and it plays perfectly.

for DVDs, I use DVD Decrypter to rip to ISO, and then Handbrake to convert from ISO to mp4. Also plays perfectly.
 

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