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Getting replacement iPhone tomorrow...

T

TempOrange

macrumors newbie
Original poster
Jan 6, 2013
10
0
I am popping back to the Apple genius bar tomorrow to receive my replacement iPhone 4S. I would (and should) be looking forward to it (as I am getting it to fix the greyed out wifi toggle) but I am not. I am nervous that they will discover that I am on iOS 6.1 beta 4 (not a developer, UDID registration) and refuse me a replace. The man I saw yesterday at the genius bar immediately told me that it was a hardware issue and hit that juicy 'Repair' button on his iDevice. I was very lucky to get such a nice guy on that day and was hoping to walk away with a new iPhone just like that, but he recommended that I take it back home and back it up. What should I say if they say, "How come you have iOS 6.1 beta 4!"? I am also with my mother that kills me (not literally) on the first signs of any mess up. HELP?! :eek:
 
If you have the service paperwork, they won't bother checking.

If you have to go through a repair - they'll find out if it's on beta 4 if they try to restore it, and, registered developer or not, devices running beta OSes aren't eligible for warranty services.

I doubt that will happen though - if the wifi button is greyed out it means that no Wi-Fi hardware has been detected - which I've never seen be anything other than a hardware problem.
 
I don't understand. What 'service paperwork'?
This device has never been serviced before?
 
No. I just checked.
He might not of made it official yet.
Is it worth me waiting until 6.1 public release?
 
TempOrange said:
Does that work on 4S???
Click to expand...

Yes, I've been on Beta 4 myself and restored via DFU mode twice to get back to 6.0.1.

If you click a simple Restore, it won't allow you due to the Beta software. Restoring whilst in DFU mode (NOT Recovery mode) works.

Been there, done it, worn the t-shirt, taken the dump.

----------

And remember to set the thing up as a new phone, don't restore from your back up of 6.1. :rolleyes:
 
TempOrange said:
DFU mode...
Home and power then just home.
Is that the one?
Click to expand...

Sync it with iTunes.

Then hold in both the home and sleep/wake buttons whilst counting to 10. Ignore anything that happens on the iPhone screen including any sliders to power off.

When you reach ten, let go of the sleep/wake button and continue holding the home button until iTunes tells you that it has detected a phone in Recovery mode and needs to be restored. You will hear a "beep" or "bump" noise from iTunes depending on whether you're running OS X or Windows.

This is DFU mode, you know this because the screen is off and no "Connect to iTunes" appears.

Click on Restore and iTunes will do the rest. That's how I've always done it.
 
TempOrange said:
Can't I restore the iCloud backup?
Or will it conflict with iOS?
Click to expand...

If you last backed up to iCloud whilst on 6.1, the backup will consist of data from that version of iOS.

Just restore it stock 6.0.1 as a new phone. If the Genius asks, say you tried a restore to see if it would kick start the WiFi again. No problem.
 
Kissing goodbye to data as we speak...
Is there ANY way of getting, say, my contacts back?
 
TempOrange said:
Kissing goodbye to data as we speak...
Is there ANY way of getting, say, my contacts back?
Click to expand...

When you go through the set up process on the phone it will ask you if you want to enable iCloud (this is separate to the restore from iCloud backup screen!). Say yes, and your contacts will be brought down from iCloud when you get to the home screen.

As long as you had the Contacts tab under iCloud settings set to on, they will be stored to iCloud.

ios6_3.png
 
Aha!
Great!
Good job I enabled that before i backed up!
BTW WeegieMac, do you have your UDID registered (or even better, a legit dev account)?
 
It is possible to use your backup from the beta for the ios 6.0.1, you have to change something in the backup so that iTunes recognizes it as ios 6.0.1 backup. I've done it myself but too bad I can't remember the steps.
 
WeegieMac said:
Connect it to iTunes, DFU mode, restore the bloody thing before taking it back in, and stop panicing.
Click to expand...

THIS.

They will connect it to iRepair to expedite typing in the various hardware identifiers and if they are paying attention will see the Beta OS flag right on their screen.

Whether they care or not is up to the individual, but if they do, policy will require them attempting to do a software restore to resolve the issue before replacing the device.
 
Last edited:
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