Getting screen replaced only?

Discussion in 'iPhone' started by LevMac, Jul 1, 2017.

  1. LevMac macrumors 6502

    LevMac

    Joined:
    Feb 23, 2008
    Location:
    QLD, Australia
    #1
    O.P.
    Hi guys, just wanting some advice. Does the Genius Bar at Apple only replace the display?

    My display sometimes does not respond to touch, I have an iPhone 7 plus which is about 2 months old, I don't want a replacement phone but just want the screen replaced.

    Reason why I don't want a replacement Phone is because to me its not considered "brand new" and Apple only give out a service replacement instead.

    Has anyone had experience with just getting the screen replaced only? What are the chances of them turning around saying we could not just replace the screen therefore have to give you a service replacement? Does their new calibration machine have a good chance of just calibrating the screen to the phone?
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
    So your device is unresponsive to touch many times?
    They might need to replace the whole phone.
    In the end the end user doesn't get to decide what components they replace in order to fix the problem you're having.
     
  3. Knowlege Bomb macrumors 601

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #3
    It’s possible. My fiancé just had a hairline crack and they replaced only the display (free of charge).

    Like the above poster said though, you’ll never know until you take it in.
     
  4. LevMac thread starter macrumors 6502

    LevMac

    Joined:
    Feb 23, 2008
    Location:
    QLD, Australia
    #4
    Thanks for the replies guys.

    I guess I just want to know what Apple's failure rate is to replace a display?
    I've heard sometimes they say it failed calibration
    Don't they have these new machines that can easily calibrate a replacement display?
     
  5. akash.nu macrumors 68020

    akash.nu

    Joined:
    May 26, 2016
    #5
    Since a couple of years Apple has started replacing screens within stores but why wouldn't you wanna get a brand new device - albeit even if refurbished - if they offer it? Even the refurbished devices carry the same warranty and goes through similar or more stringent quality control procedures?!
     

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