So I went to an Apple Store today, the one in a Short Hills Mall New Jersey. I went to inquire about having 4 iPhone 6 screens replaced. These were cracked screen devices I bought from a third party to repair them for a friend's family. I walk in with all 4 phones in a bag and someone asks me the purpose of my visit.. I tell him I need to have those 4 screens replaced and that I wanted to know if I could drop them to pick them up next day.. I didn't have an appointment. I was actually there just to see if there might be a free slot.. I had 4 appointments next day for that purpose.. A few seconds after I explained the purpose of my visit to the person that greeted me, the store manager comes up to us and looks at my bag with my phones and after hearing I brought them to have the screens replaced without making any questions she went off left and right telling me those phones can not be serviced because at the Apple Store they don't service resellers, only consumers along with a bunch of gibberish which really annoyed me. She didn't know who I was and how I came to get these devices.. For all she cares I could've been someone from The military who brought some friend's phones for a repair while on a short visit home; or a family of 4 who were involved in an accident where their phones got broken.. She didn't ask a thing and there she was calling me a reseller. She didn't state she was the manager when she initially approached us so I just assumed this was some unexperienced employee trying to show off. I ignored her and said: "regardless, I'd like to see if I can talk to someone about this". I kept walking down the hall towards the guys from the Genius Bar. This lady pursued me throughout the store yelling abunch of stuff behind my back. When I get to the front and stand on the line to make an appointment she yells at me and tells me: "sir, I said we won't service those phones. Not me, not anyone with or without appointments. We are here only for consumers". It really got to me and I told her if she knew who I was or how I came to own these 4 phones.. I asked her how she knew what I was or what I did for a living without asking a single question. I told her she was doing all that based on profiling and pure assumptions which was to my understanding discrimination in some sort of way. She made me look as if I had just brought a box of stolen devices to the store. It looked like that to all the people around me. Long story short she said that I should leave and that if I didn't feel like leaving she could have security escort me out. I asked her for a business card and she said I could call corporate or whoever I wanted that this is how it works and she didn't do anything wrong. Now, my question to all of you is.. What do you think about this behavior? I had 4 phones not 15 or 24.. I don't think that's bulk. I wasn't claiming repairs under warranty. I went to request and pay for an out of warranty service which costs $110 per phone plus tax... I wanna know if anybody has had similar experiences with this. I deal with phones a lot and my family always talks to me when they wanna upgrade. I found those broken screen devices and thought of them as a good cheap option for them.. Since Apple replaces the screens for a fair price. Given this situation what am I supposed to do? Take my phones to an unauthorized repair center and have them void my warranty.. If they are not there to service their phones who takes over this responsability.. I left that place humiliated and shocked at the attitude of this manager..