giftvouchersuk.com is a SCAM

Discussion in 'iPod' started by alexprice, Aug 31, 2007.

  1. alexprice macrumors 6502a

    Joined:
    Jan 8, 2005
    #1
    After reading various forums I found out about this offer on iTunes Music Store Coupons. Having seen hundreds of others successfully redeeming and spending the vouchers, I bought and redeemed one. After downloading one episode of Lost, got a message from iTunes telling me that my account has been disabled!!!

    Please dont be a silly as me and fall for this.

    I feel like such a idiot.

    Alex. :(
     
  2. alexprice thread starter macrumors 6502a

    Joined:
    Jan 8, 2005
    #2
    Apple's Response

    Dear Alex,

    Your account was disabled because the purchaser of an iTunes Gift Certificate redeemed to your account has refuted the charges with his or her credit card company.

    When charges are reported as unauthorized, any remaining iTunes Store credit from the disputed purchase is considered unauthorized and is removed from the account.

    If you purchased the iTunes Gift Certificate on an auction website, it may have been part of a fraud claim. You may want to address the issues with your purchase to the seller, or use any dispute resolution service provided by the auction website or other remedies that might otherwise be available to you.

    If the iTunes Gift Certificate was purchased from Apple, the buyer will need to contact his or her credit card company to discuss the disputed purchase.

    If you could please reply to this email with your account's billing information, we would be happy to re-enable the account for you.

    Thank you for your understanding.

    Sincerely,

    Thomas
    iTunes Store Customer Support
     
  3. liketom macrumors 601

    liketom

    Joined:
    Apr 8, 2004
    Location:
    Lincoln,UK
    #3
    Dude - my wife was the one posting on the voucher thread in MSE Sarah -

    She is well angry

    what time did your e-mail come in from apple - her's got in at 01.06am today
    and she replied but still waiting fot the itunes account to be made active
     
  4. alexprice thread starter macrumors 6502a

    Joined:
    Jan 8, 2005
    #4
    Mine was 01:24,

    What the other threads URL?

    Thanks. Alex.
     
  5. liketom macrumors 601

    liketom

    Joined:
    Apr 8, 2004
    Location:
    Lincoln,UK
    #5
    this is the one she picked up on first

    http://forums.moneysavingexpert.com/showthread.html?t=452628&page=24

    google has alot of history as well

    http://www.google.com/search?q=giftvouchersuk&hl=en&client=safari&rls=en&start=10&sa=N

    also a quick copy of the e-mail he sent us was

    From: abdul waheed <fastrack2006@googlemail.com>

    ohhh ****

    http://en.wikipedia.org/wiki/Abdul_Waheed


    Abdul Waheed
    From Wikipedia, the free encyclopedia
    Abdul Waheed may refer to:
    Abdul Waheed (suspected aircraft bomb plotter), UK citizen arrested in August 2006 on suspicion of involvement in a plot to bomb airliners traveling to the United States
    Abdul Waheed (Guantanamo detainee 353), an Afghani, estimated to have been born in 1972 Musa Qala, Afghanistan - returned to Afghanistan, from the Guantanamo Bay detainment camps prior to the institution of the Combatant Status Review Tribunals in July 2004
     
  6. alexprice thread starter macrumors 6502a

    Joined:
    Jan 8, 2005
    #6
    Hmm interesting, hope its not the same Abdul...

    No response from Apple yet, I have asked the to re-enable the account. Given them the billing details they asked for.

    Still waiting for Abdul to respond, if he doens't respond by Monday I will try to get the money refunded through PayPal.

    Thanks for the links, I've seen the ones on MoneySupermarket. I've even posted on page 24.

    I will keep you updated.

    Thanks,

    Alex Price
     
  7. Tom B. macrumors 65816

    Tom B.

    Joined:
    Mar 22, 2006
    Location:
    London
    #7
    Wow, I was gonna buy one of them last week, but luckily there were none left.
    Maybe it should be changed from gift|vouchers|uk.com to gift|voucher|suk.com :)
     
  8. alexprice thread starter macrumors 6502a

    Joined:
    Jan 8, 2005
    #8
    Update

    Called AppleCare and informed them, they will pass the info on to their relevant departments.

    Called CrimeStoppers who put me onto my local Police. Called them up and got some advise, they say I should contact the Internet Watchdog Foundation which I will do, if anyone else wishes to contact them, their URL is http://www.iwf.org.uk/

    Thanks

    Alex Price
     
  9. dalvin200 macrumors 68040

    Joined:
    Mar 24, 2006
    Location:
    Nottingham, UK
    #9
    OMG - i was about to buy £50 voucher from them yesterday after reading up on it at the MSE forums!!

    thanks for the heads up on this.
     
  10. nebsta macrumors member

    Joined:
    Jul 13, 2007
    Location:
    Australia
    #10
    Are the people who bought these going to be liable to pay iTunes for anything purchased with them or will they just lose any remaining credit on the vouchers?
     
  11. alexprice thread starter macrumors 6502a

    Joined:
    Jan 8, 2005
    #11
    Good question, I don't know. I do know that some people have spent a few quid and had the rest removed. Abdul apparently then provides them with new codes.

    Thanks

    Alex
     
  12. BoyBach macrumors 68040

    BoyBach

    Joined:
    Feb 24, 2006
    Location:
    UK
    #12
    I was going to buy a £50 voucher today - I'm glad I saw this first.
     
  13. liketom macrumors 601

    liketom

    Joined:
    Apr 8, 2004
    Location:
    Lincoln,UK
    #13
    i'm still waiting for apple to come back to me.

    you'd think they would take off the credits and just re-enable my account
     
  14. ascender macrumors 68000

    Joined:
    Dec 8, 2005
    #14
    I saw this thread on DVD Forums and Apple have been aware of the websites selling these for weeks. So why has it taken this long for them to realise something is up? Apart from people noticing fraud on their credit card statements, the guy must have sold thousands of vouchers, so somewhere along the line there must have been something that would have tipped Apple off that there was something funny going on.
     
  15. liketom macrumors 601

    liketom

    Joined:
    Apr 8, 2004
    Location:
    Lincoln,UK
    #15
    my itunes account has been enabled again


    email from apple



    Per your request I have reenabled your iTunes account "aitunesusername@mac.com".

    As we stated earlier, your account was disabled because the purchaser of an iTunes Gift Certificate redeemed to your account has refuted the charges with his or her credit card company.

    When charges are reported as unauthorized, any remaining iTunes Store credit from the disputed purchase is considered unauthorized and is removed from the account.

    If you purchased the iTunes Gift Certificate on an auction website, it may have been part of a fraud claim. You may want to address the issues with your purchase to the seller, or use any dispute resolution service provided by the auction website or other remedies that might otherwise be available to you.

    If the iTunes Gift Certificate was purchased from Apple, the buyer will need to contact his or her credit card company to discuss the disputed purchase.

    You can now resume purchasing from the iTunes Store, but the funds from the fraudulent iTunes Gift Certificate will not be made available to you.

    Thank you for being an iTunes Store customer since September 2005. We appreciate your continued business.

    Sincerely,

    Lata
    iTunes Store Customer Support
     
  16. Lau Guest

    #16
    There is also a thread on MR about this here, and it looks as if the seller posted in it too at post #27 (although has been banned since).
     

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