Given a replacement iPad... is it a refurb?

Discussion in 'iPad' started by D4rkShaDoWz, Aug 13, 2010.

  1. D4rkShaDoWz macrumors member

    Joined:
    Dec 11, 2007
    #1
    A few days ago, I noticed a deep scratch in my iPad screen. After going to the Apple Store, they replaced it with a "new" one for $299 (which was completely covered by AppleCare) Do you think this "new" iPad was a refurbished one or a completely new device?
     
  2. 0101001 macrumors 6502

    Joined:
    Apr 3, 2010
    #2
    Easy was the replacement in a plain brown or white box?
     
  3. D4rkShaDoWz thread starter macrumors member

    Joined:
    Dec 11, 2007
    #3
    Not quite sure. I do remember there being the adhesive screen on the iPad but it definitely was not in the box that came with the iPad if that's what you're inferring. How do the two boxes differ?
     
  4. Jaro65 macrumors 68040

    Jaro65

    Joined:
    Mar 27, 2009
    Location:
    Seattle, WA
    #4
    You may not even be able to tell the difference, actually. Plus, the refurbs come with the same warranty as brand new items, so it really doesn't matter.
     
  5. iserian macrumors 6502

    Joined:
    Apr 30, 2010
    Location:
    Palo Alto Apple Store
    #5
    If it did not come in the white box it probably is a FURB. A Furb is better than an Ipad with a major scratch IMO.
     
  6. XJ13sd macrumors member

    Joined:
    Jun 20, 2010
    #6
    Ive posted on this once before look it up. How many ipads do you think have been returned or replaced, enough to send multiple refurbs to all apple stores everywhere the iPad is sold? Right now especially because the iPad is so new, apple is sending brand new " brown box" ipads to give to customers until the stock of them for refurbs rises. You may have got a refurb but I doubt it right now. However, mine came out of a new iPad box, although they wouldn't let me keep the box, because they were out of brown box.
     
  7. D4rkShaDoWz thread starter macrumors member

    Joined:
    Dec 11, 2007
    #7
    I completely agree with this. I am very happy that my iPad was replaced and if isn't a refurb, it's an added bonus! :D
     
  8. TheBritishBloke macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #8
    What does your serial number begin with? (First 3 digits or so)
     
  9. D4rkShaDoWz thread starter macrumors member

    Joined:
    Dec 11, 2007
  10. Ciclismo macrumors 6502a

    Ciclismo

    Joined:
    Jun 15, 2010
    Location:
    Germany
    #10
    A refurbished item is always a good replacement - it has been examined with a fine-tooth comb to ensure it is as close to perfect as possible, so chances are it will last longer than the average new item.
     
  11. T4R06 macrumors 65816

    Joined:
    Oct 8, 2007
    Location:
    CT
    #11

    Attached Files:

  12. 0101001 macrumors 6502

    Joined:
    Apr 3, 2010
  13. T4R06 macrumors 65816

    Joined:
    Oct 8, 2007
    Location:
    CT
    #13
    do you guys asking for a new one like in retail packaging?

    remember, you are not returning the ipad with your box...
     
  14. D4rkShaDoWz thread starter macrumors member

    Joined:
    Dec 11, 2007
    #14
    This is true. In actuality, I really don't mind if it is a refurb but anythings better than having a scratched screen!

    I wonder if the serial number could indicate a refurbed/new iPad.
     
  15. TheBritishBloke macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #15
    GB normally indicates new.. Mines brand new and it starts with GB.
     
  16. skubish macrumors 68030

    skubish

    Joined:
    Feb 2, 2005
    Location:
    Ann Arbor, Michigan
    #16
    Just because it came in a brown box doesn't mean it's a refurb. You have to tell by the serial number.
     
  17. D4rkShaDoWz thread starter macrumors member

    Joined:
    Dec 11, 2007
    #17
    Thanks for the reply! My scratched iPad that I handed in was also GB so I can confirm this is true!
     
  18. TOYSTER17 macrumors regular

    Joined:
    Aug 2, 2010
  19. Battlestar macrumors 6502

    Joined:
    May 9, 2010
    Location:
    Boston
    #19
    If it was completely covered then why did you have to pay $299.00? What am I missing here?
     
  20. NogbadTheBad macrumors regular

    NogbadTheBad

    Joined:
    Aug 28, 2009
    Location:
    United Kingdom
    #20
  21. TheBritishBloke macrumors 68030

    TheBritishBloke

    Joined:
    Jul 21, 2009
    Location:
    United Kingdom
    #21
    AppleCare doesn't cover Cosmetic Damage.. So he paid $299 for them to replace it because he didn't like the scratch. His choice.
     
  22. Trapped Wind macrumors member

    Joined:
    Jul 27, 2010
    Location:
    San Francisco
    #22
    I would guess it's a refurb. The industry uses refurbished models far more than people think. It's really no big deal.
     
  23. D4rkShaDoWz thread starter macrumors member

    Joined:
    Dec 11, 2007
    #23
    Nope. I walked out of there with a new (or maybe refurbed) iPad for $0. Cost me nothing.

    They looked at the scratch and identified that it needed to be replaced. On the receipt it says $299, but on the Repair sheet it says Paid: $0.00
     
  24. TOYSTER17 macrumors regular

    Joined:
    Aug 2, 2010
    #24
    Got mine replaced two weeks ago. Starts with 'AK,' last one was GB so I don't if this one is a refurb or not, genius stated it was a brand new one. Question, since the iPad launched has it always said on the back "complies with the Canadian..etc.."..I just don't remember it having all that on my previous iPad. Seems like that serial number was shifted as well.
     

Share This Page